Terribly Slow on Some Websites
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- Re: Terribly Slow on Some Websites
Terribly Slow on Some Websites
27-03-2015 10:22 AM
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My computer is connected via ethernet to the router.
Router info:
1 - Product name: Plusnet Router
2 - Serial number: <snip>
3 - Firmware version: 7.273.1_F2704N_Plusnet
4 - Board version: F@ST2704N
5 - Mode ADSL
6 - Uptime: 0 days 00:14:48
7 - Data rate: 1227/19631
8 - Maximum data rate: 1232/19680
9 - Noise margin: 6.1/3.1
10 - Line attenuation: 12.9/24.5
12 - Data sent/received: 4.5M/196.7M
20 - Broadband username: <snip>
21 - Wi-Fi network/SSID: <snip>
22 - Wi-Fi connections: Enable(802.11 b/g/n(up to 144 Mb/s))20 MHz WPS enabled
23 - Wi-Fi security: WPA2
24 - Wi-Fi channel: Automatic (Smart Wireless)
25 - Firewall: Default
26 - MAC Address: 44:e9:dd:9f:70:58
27 - Software variant Version 1.0
28 - Boot loader: 7.273.1
BT Speed Test:
Download speedachieved during the test was - 13.88 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 17.32 Mbps
Upload speed achieved during the test was - 0.18Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
Line Speed:
Estimated line speed:
17Mb (This may vary between 10Mb and 19.5Mb) - Checked on 2015-02-28 18:20:31
Current line speed:
17.2 Mb
(Although speedtest.net is showing a download speed of 14Mb/s so make of that what you will)
[Moderator's note by Jim (Oldjim) serial number removed also username, etc ]
Re: Terribly Slow on Some Websites
27-03-2015 10:26 AM
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Re: Terribly Slow on Some Websites
27-03-2015 10:27 AM
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Re: Terribly Slow on Some Websites
27-03-2015 10:34 AM
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Can you stop it and run the speed test again
Re: Terribly Slow on Some Websites
27-03-2015 10:46 AM
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The problem websites still aren't loading or are loading very very slowly and incompletely.
Download speed: 16.46
Upload: 0.6
Ping: 18.88
Per BT speed test
Re: Terribly Slow on Some Websites
27-03-2015 10:52 AM
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Why the sites are still slow I don't know
Re: Terribly Slow on Some Websites
27-03-2015 10:55 AM
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Re: Terribly Slow on Some Websites
27-03-2015 10:57 AM
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However one question - have you enabled Safeguard - see this thread http://community.plus.net/forum/index.php/topic,138055.0.html
Re: Terribly Slow on Some Websites
27-03-2015 11:08 AM
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Safeguard is turned off.
Re: Terribly Slow on Some Websites
27-03-2015 11:10 AM
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It should be 1500 on your router and in your operating system.
Re: Terribly Slow on Some Websites
27-03-2015 11:11 AM
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Your speeds are fine so it isn't the connection per se
Can you try setting the DNS to Google in the router interface and see if that makes any difference
Re: Terribly Slow on Some Websites
27-03-2015 11:17 AM
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Might seem odd but has any security software updated recently (anti-virus, firewall etc)? I ask as your initial post said it's shop sites, so I wonder if it's related security measures on the sites.
Re: Terribly Slow on Some Websites
27-03-2015 11:20 AM
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I am looking at the MTU stuff but it's new ground for me and the Plusnet guides aren't particularly helpful as the tool they link to isn't working.
Re: Terribly Slow on Some Websites
27-03-2015 11:45 AM
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If you have any add-ons enabled in your current one, try disabling them, at least temporarily, and clear out any unnecessary browser history/temporary files etc (CCleaner is a useful free tool to do this - make sure you don't delete your cookies unless you're prepared to re-enter all your stored usernames etc.)
Re: Terribly Slow on Some Websites
27-03-2015 11:57 AM
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dick:quote
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- Re: Terribly Slow on Some Websites