Its Sunday Afternoon and I am adding these comments to my post from last night as I think I may have found an issue and if so it woudl indiucate that some of my problems may not be due to my Plusnet ADSL connection.
I was looking at my router (BT Homehub that I am using as Plusnet asked me to change from my normal Dratek V120 Modem and CIsco E3000 router) and I noticed that my link shows as being up for 3 days. If thats correct then it implies the drops that I saw last night were wireless only drops and not as I had assumed, link drops.
I have temorariliy set the wireless chanell to Auto (it was C11) to see if its an interferance problem.
Original post from Saturday follows.
I am now starting to think that Plusnet will never sort out the problems with my line, I seem to be in a loop where plusnet tell me to provide them with some information or do something like change my router or run BT speedteset (which I have told them numerous times does not work on my line) this is then followed by several days of nothing then an odd update saying something like my call will be reviewed on a date then a note saying that call has been returned to a pool often followed by an update saying that last stats are out of date and can I rerun BT Speedtest which of course doesn't work.
I have provided all the information requested and still my link is unstable, it seems to be most unstable at night from about 2100 onwards tonight I have had multiple drops since about 2145.
Early on in this saga I was in touch with Jojo and things seemed to be well on the way to being sorted out but in the weeks since then I have just been given the run-around and I seem to be no nearer getting a stable link.
To make things worse I went to update my fault and accidentally closed it, I have opened an new one asking them to reopen the accidentally closed call but I expect I will now be at the start of another long list of requests to swap router run BT speedtest etc etc
