Terrible Speeds & Terrible Customer Service
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Terrible Speeds & Terrible Customer Service
18-11-2016 10:09 PM
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Signed up too Plus Net, have never been terribly impressed with speed but its gotten a whole lot worse recently.
Cant use iPlayer as its too slow, Net Flix struggles too.
Its constantly dropping connection, and its just been a hideous experience from day One. I though SKY were bad but you guys are even worse.
Pitiful performance (as you can see below) and I was on hold for 45 minutes this evening even though it told me i would have to wait 30mins. I was promised faster speeds than this, im pretty sure parts of Africa have a better connection han I have here in Sheffield.
Can someone please contact me to resolve the issue, as I refuse to wait 45 minutes on the phone again.
Re: Terrible Speeds & Terrible Customer Service
18-11-2016 10:33 PM
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Re: Terrible Speeds & Terrible Customer Service
19-11-2016 8:23 AM
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At time of sign up you should both have had an indication from PN of your estimated line speed; if it differs then use my links below.
Re: Terrible Speeds & Terrible Customer Service
19-11-2016 10:10 AM
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