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Technicolour Router and Time capsule

atrebatum
Newbie
Posts: 3
Registered: 16-11-2012

Technicolour Router and Time capsule

Grateful for any advice, in spite of many hours my TC refuses to connect to the Technicolour router.  Has anyone found a solution?  many thanks, stephen
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,487
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Technicolour Router and Time capsule

You may be able to resolve that by setting up s specific port forwarding rule.
If you go to "toolbox" then "game and application sharing" that should get you going. You may need to refer to help for the TC software for the relevant port numbers.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
atrebatum
Newbie
Posts: 3
Registered: 16-11-2012

Re: Technicolour Router and Time capsule

Hi, The Technicolor router now "sees" the TC but I can't see how to set the port numbers, even if I knew how to find them. As the TC has an amber flashing light airport utility can't see the TC. With my BT Broadband router it was a simple plug and play.  I have to admit to getting rather frustrated with this - any hints/tips or suggestions welcome.  Thanks Stephen
Community Veteran
Posts: 4,868
Thanks: 126
Fixes: 24
Registered: 14-07-2009

Re: Technicolour Router and Time capsule

You can use a BT Home Hub with Plusnet.
atrebatum
Newbie
Posts: 3
Registered: 16-11-2012

Re: Technicolour Router and Time capsule

Fingers-crossed I have had success..... I did a factory reset for the Technicolor router and the `TC, mamazingly then airport utility was able to see the TC. Hopefully all will now be well.  Thanks, Stephen