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Technicolor Gateway

jedi
Hooked
Posts: 9
Thanks: 6
Registered: 11-04-2016

Technicolor Gateway

Why do I all of a sudden get this come up:

Capture.PNG

In the last hour it has popped up 3 times, when it does I lose the page that I was logged into.

2 REPLIES
jab1
Seasoned Pro
Posts: 1,509
Thanks: 268
Fixes: 5
Registered: 24-02-2012

Re: Technicolor Gateway

Most likely reason is that your router has resycned, which probably means you have connection problem. If it isn't too late.log into the router and take snapshot of the logs and post them on here. Someone may be able to advise you further after looking at the logs.

John
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Technicolor Gateway

As @jab1 suggests, this can happen if the line is disconnecting frequently.

 

It looks like your connection has stablised since the post, if you start having issues again I'd advise getting this reported to us as a fault at https://faults.plus.net

 

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff