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Target SNR

mcilroyclan1
Newbie
Posts: 1
Registered: 03-01-2016

Target SNR

The target SNR for my line appears to have increased from 6 to 9. Can someone from plusnet please reset it back to 6?
2 REPLIES
Superuser
Superuser
Posts: 12,546
Thanks: 3,831
Fixes: 25
Registered: 22-08-2007

Re: Target SNR

Hi mcilroyclan1,
A warm welcome to the forums.
There is little point requesting a snrm reset without finding out why the dlm has raised it from the normal value.  There is a high probability that it will just revert to 9dB.
Is there any noise in the phone line?  Dial 17070 option 2 using a corded phone plugged into the master socket.
Take a look at the speed issues thread and post the requested stats.

@CRT,
Can you please post a VR plot and error history?
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: Target SNR

Hi all, the line is showing as perfectly stable and without errors so I'm happy to perform an SNR reset.
@mcilroyclan1
Please keep an eye on things over the next 24 hours and do post back if you encounter any issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team