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Talking to someone from plusnet

FIXED
Gerald74
Newbie
Posts: 2
Registered: ‎22-06-2023

Talking to someone from plusnet

I need to talk to someone from plusnet without having to ring them about my services
8 REPLIES 8
jab1
Legend
Posts: 18,919
Thanks: 6,201
Fixes: 286
Registered: ‎24-02-2012

Re: Talking to someone from plusnet

@Gerald74 Without giving any personal details, what is your issue?

How do you expect to talk to them without ringing?

John
Gerald74
Newbie
Posts: 2
Registered: ‎22-06-2023

Re: Talking to someone from plusnet

There was a way to talk to them through a chat
jab1
Legend
Posts: 18,919
Thanks: 6,201
Fixes: 286
Registered: ‎24-02-2012

Re: Talking to someone from plusnet

No longer available.

John
Mav
Moderator
Moderator
Posts: 22,652
Thanks: 4,836
Fixes: 517
Registered: ‎06-04-2007

Re: Talking to someone from plusnet

@Gerald74 

As per @jab1's suggestion if you explain your issues here then the many knowledgeable and helpful members may be able to offer the advice you need. Failing that, a member of staff may pick this up shortly.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Talking to someone from plusnet

Fix

Hi @Gerald74 please feel free to send me a private message with any queries you might have and I'll be able to help. - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
RealAleMadrid
Aspiring Hero
Posts: 2,823
Thanks: 1,470
Fixes: 61
Registered: ‎07-07-2009

Re: Talking to someone from plusnet

@adamwalker  it would have been better if you had sent a PM to @Gerald74  as he has not made enough posts to be able to send a PM message.

Mr_Paul
Seasoned Pro
Posts: 709
Thanks: 229
Fixes: 12
Registered: ‎07-06-2022

Re: Talking to someone from plusnet

@RealAleMadrid 

"he has not made enough posts to be able to send a PM message."

 

If @Gerald74 makes 3 more "random" posts in this thread, then I think that they will be able to send the PM?

Might be quicker than waiting for @adamwalker to get back to the OP?

 

 

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,708
Thanks: 644
Fixes: 112
Registered: ‎27-11-2020

Re: Talking to someone from plusnet

@RealAleMadrid & @Mr_Paul sent a PM now to @Gerald74 

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team