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THN-AG3 Gateway : News servers Blocked.

mherbert
Grafter
Posts: 60
Registered: 31-07-2007

THN-AG3 Gateway : News servers Blocked.

While it's not a major problem (we can just connect to another gateway) I can't see an open ticket on the status page.
The THN-AG3 Gateway appears to have problems connecting to certain websites / ports. For example Astranews and Easynews connections on both HTTP and NNTP just time out. Other gateways appear to be fine.
cp:blue Title edited and merged threads mod:end
12 REPLIES
Garrettn
Newbie
Posts: 2
Registered: 29-09-2007

Giganews Blocked!!

Can someone please explain to me why Giganews is completely blocked by plusnet to the extent i can't even open the www.giganews.com webpage anymore? Angry
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Re: THN-AG3 Gateway : Problem

the packet loss graph zoomed up to about 14% about the time you posted .. graph here
i've been on ag3 for a few days and was thinking how quick it was  Smiley
mherbert
Grafter
Posts: 60
Registered: 31-07-2007

Re: THN-AG3 Gateway : Problem

Thanks Paul.
I had been monitoring the graph and it was showing 0% before I posted. The sudden 14% packet loss may help explain the problem!
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

Re: Giganews Blocked!!

Hi Garrettn
What account type are you on? Check account summary here
Have you checked to see if you are subject to speed restrictions due to useage? Check usage here
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: Giganews Blocked!!

Are you sure its not a Giganews issue.
I can trace Giganews find, but web access is slow to the point of timing out most of the time.
Chilly
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

Re: Giganews Blocked!!

www.giganews.com is opening fine and fast here for me Chilly.
I don't have an account with them though, so no idea how downloads are.
Community Veteran
Posts: 38,402
Thanks: 996
Fixes: 58
Registered: 15-06-2007

Re: Giganews Blocked!!

The Giganew site opens very rapidly with no problems - but look at my sig
Community Veteran
Posts: 38,402
Thanks: 996
Fixes: 58
Registered: 15-06-2007

Re: Giganews Blocked!!

Could this be related http://community.plus.net/forum/index.php/topic,1864.0.html link crossed out as threads have been merged
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: Giganews Blocked!!

traceroute www.giganews.com
traceroute to www.giganews.com (216.196.100.135), 30 hops max, 40 byte packets
1  router (###.###.###.###)  0.648 ms  1.021 ms  1.403 ms
2  lo0-plusnet.pte-ag1.plus.net (195.166.128.64)  29.892 ms  31.068 ms  31.724 ms
3  ge0-0-0-403.pte-gw2.plus.net (84.92.4.2)  36.657 ms  36.883 ms  37.561 ms
4  vl22.pte-gw1.plus.net (212.159.4.11)  38.512 ms  42.694 ms  42.925 ms
5  ge2-2.fr1.lon.llnw.net (193.203.5.68)  45.600 ms  50.533 ms  50.762 ms
6  ve5.fr3.lon.llnw.net (69.28.171.137)  51.400 ms  67.551 ms  55.831 ms
7  tge7-2.fr3.lga.llnw.net (69.28.171.125)  125.472 ms  94.115 ms  96.124 ms
8  tge2-4.fr3.iad.llnw.net (69.28.171.157)  100.988 ms  115.004 ms  115.969 ms
9  giganews.ge3-4.fr3.iad.llnw.net (69.28.156.174)  300.065 ms  300.283 ms  300.560 ms
10  g3-0.bb1.dca.giganews.com (216.196.96.62)  116.132 ms  116.390 ms  117.738 ms
11  * * *

Looks like I am missing the last hop.
So OK, here on the PlusNet side too.
Chilly
Community Gaffer
Community Gaffer
Posts: 12,996
Thanks: 771
Fixes: 70
Registered: 04-04-2007

Re: THN-AG3 Gateway : Problem

I'm on that gateway at the moment (thn-ag3) and my Usenet is running at about 90kbps. This isn't consistent with the apparent 0 silver drops on the packet drop graphs here.
Reckon something might be amiss Huh
Edit: reckon it might be something to do with my account as speeds are similar for me on other gateways Sad

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: THN-AG3 Gateway : News servers Blocked.

Moderators Note
I have brought two threads together, both discussing issues with connecting to news (NNTP) sites.
Jonathan
aka Chilly
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: THN-AG3 Gateway : News servers Blocked.

I've had a heads up from Mark K that there might be issues with THN-AG3 so the CSC is keeping an eye out. I'll drop another post on here if we do find anything.