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TG585v 8 (8.2.77) & Windows 8

mseries
Grafter
Posts: 37
Registered: 25-12-2010

TG585v 8 (8.2.77) & Windows 8

Hi
We have just got a Windows 8 laptop and I need some help getting it connected to the internet. My first problem is with the wired network.  I can get to the router home page OK but I can not get internet access. Can anyone help me ? My experience with Windows 8 is limited, not with other versions of Windows nor Linux though so please be gentle with me. Is my router compatible with Win 8 ?
Thanks
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: TG585v 8 (8.2.77) & Windows 8

The router doesn't really care about the operating system so this is a Window 8 problem.
Perhaps I should move this to the Windows board but let's see what develops
Try this http://ww2.cox.com/residential/centralflorida/support/internet/article.cox?articleId=2431aa40-1d50-1...
mseries
Grafter
Posts: 37
Registered: 25-12-2010

Re: TG585v 8 (8.2.77) & Windows 8

thanks i tried that steps on your link but it makes no difference. My problem looks the same as when I set up linux machines and the adapter doesn't get the DNS ip from DHCP. I can't see where to check and enter it though
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: TG585v 8 (8.2.77) & Windows 8

mseries
Grafter
Posts: 37
Registered: 25-12-2010

Re: TG585v 8 (8.2.77) & Windows 8

thanks oldjim, giving it a fixed IP and specifying the DNSs worked. Now to get the wireless adapter set up ! EDIT in case anyone else has this problem, my machines work with their IP given by the router but they needed the fixed DNS IP