TG585 v8 lights
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TG585 v8 lights
03-01-2012 3:58 PM
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Re: TG585 v8 lights
03-01-2012 4:08 PM
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I don't know about that router but is there a button on the front which disables the wireless
Re: TG585 v8 lights
03-01-2012 4:16 PM
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As you've tried another router I'm satisfied that it's probably faulty and needs replacing so I've arranged that for you. The new one should reach you within 3 working days.
Just out of interest have you tried a factory reset?
PS could you elaborate about what you mean here please?
Quote have been having internet usage problems
Re: TG585 v8 lights
03-01-2012 5:16 PM
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Re: TG585 v8 lights
09-01-2012 1:46 PM
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Re: TG585 v8 lights
10-01-2012 1:39 PM
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Re: TG585 v8 lights
16-01-2012 9:15 AM
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Re: TG585 v8 lights
17-01-2012 9:21 AM
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Looks like there's been a few disconnections on your line, even with the new router. Does it still drop connection (or at least show the same problems you've been experiencing so far) with just the router plugged into the test socket? The test socket is behind the front plate of the main phone socket where your phone line comes into the house, which should be in two sections. Remove the two screws from the bottom section and gently pull it outwards straight away from the socket and you'll see the test socket behind it.
If the connection still drops there then you've proved it's a fault on the line, which we'll need to investigate for you - if you run through the troubleshooter at http://faults.plus.net we'll get it sorted.
Re: TG585 v8 lights
18-01-2012 11:00 PM
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Re: TG585 v8 lights
20-01-2012 5:16 PM
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