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TG585 replacement
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TG585 replacement
26-04-2011 10:34 AM
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Ok PN staff here's an interesting one for you...
What guarantee does the TG585 router you supply have? Is it only a 12 month one?
I've been with you for nearly 2 years now and I think my router is going duff - rebooting (does seem to get very hot - even though its now on its side with plenty of air getting to it) or do I have to put my hand in my pocket and buy a new one.....
Thanks
AJJ
What guarantee does the TG585 router you supply have? Is it only a 12 month one?
I've been with you for nearly 2 years now and I think my router is going duff - rebooting (does seem to get very hot - even though its now on its side with plenty of air getting to it) or do I have to put my hand in my pocket and buy a new one.....
Thanks
AJJ
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Re: TG585 replacement
26-04-2011 3:49 PM
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HI AJJ,
We wouldn't replace it free of charge as it's out of warranty but I could send you a new one which you wouldn't have to pay for unless you left us in the next 12 months. The is a £4.99 P&P fee though.
Jojo
We wouldn't replace it free of charge as it's out of warranty but I could send you a new one which you wouldn't have to pay for unless you left us in the next 12 months. The is a £4.99 P&P fee though.
Jojo
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