TG585 Wireless Died

[#1]

The wireless on my TG585 has completely died. Would it be possible to have a 582n sent out? I am happy to commit for another 12 months and accept the £4-99 p&p charge.
Thanks

[#2]

@bellerby
Hi, we can but it might be worth trying a factory reset of the router first just in case that might resolve the issue: http://www.plus.net/support/broadband/hardware/technicolor-582n-faqs.shtml#factoryReset
Obviously if that's not helped drop me a reply here please.

[#3]

Hi Adam
Yeah, already tried that I'm afraid. Definitely no wireless signal from router.
Cheers

[#4]

OK, sounds like a job for a new router then.
We just need to speak with you briefly so we can clear the payment, just tried your mobile a few seconds ago but there was no answer.
Let me know when you're free and if there's a better number to try and I'll call again.
PS just wanted to mention it's £5.99

[#5]

Strange, mobile in pocket and switched on. I've checked the number in my account and it is correct. Available anytime this afternoon.
If it helps, I have added card details in my account.
Thanks

[#6]

Cheers for your time on the phone!
Your new router is on it's way