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TG582n wireless reliability

richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

TG582n wireless reliability

Is it just me, or is this hiding gremlins?
ARP scanning often reveals results from only the router, local SSH connections are being timed out very frequently with machines seemingly becoming unreachable, I've never known anything like it.
13 REPLIES
PhyllisTyne
Aspiring Pro
Posts: 621
Thanks: 39
Fixes: 3
Registered: ‎30-08-2007

Re: TG582n wireless reliability

There are a lot of complaints although some people seem to have no trouble. I won't use one any more after having so much trouble - probably due to a lot of devices being attached to be fair.
R.
Jonell77
Newbie
Posts: 6
Registered: ‎12-10-2014

Re: TG582n wireless reliability

I still can't connect with the exact same router. Almost down for 24 hours now; and I'm still trying to contact Plusnet...
furryconker
Dabbler
Posts: 18
Registered: ‎10-10-2014

Re: TG582n wireless reliability

We seem to be fine during the day (some speed fluctuations however) but at night it regularly needs rebooting.
Our Homehub (ex-BT customers) never did this. I'm tempted to go back to the Homehub and see what happens.
No issues other than that.
UPDATE
=======
As I was posting this it did its "red light of doom" hence requiring a reboot....  Angry
furryconker
Dabbler
Posts: 18
Registered: ‎10-10-2014

Re: TG582n wireless reliability

Now connected my Home Hub as per the instructions on these forums and there is a speed increase, stronger wifi connection and so far no drop out.
I'll keep the Technicolor as a back up methinks  Roll eyes
richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Re: TG582n wireless reliability

At least it was only a fiver I guess.
What is it I need to look for in an alternative to know it'll work with FTTC? (I don't want to daisy chain even via ethernet off the TG582n as I'm short on power sockets).
Plusnet Help Team
Plusnet Help Team
Posts: 13,740
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: TG582n wireless reliability

Hi all,
Thanks for the feedback.
@Jonell77
Have you seen my reply to you here? http://community.plus.net/forum/index.php/topic,132782.msg1160655.html#msg1160655
Have a look it might help. Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Re: TG582n wireless reliability

I gather I need a router with a VDSL modem? Thinking about the Asus DSL-AC68U but it's not cheap so want to be sure it's right.
If the router has a modem, what's the point of the Openreach box?
Plusnet Help Team
Plusnet Help Team
Posts: 13,740
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: TG582n wireless reliability

Hi again,
If you're using a VDSL router (i.e one with a built in modem) you don't need to use the Openreach box.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 5,223
Thanks: 494
Fixes: 22
Registered: ‎10-06-2010

Re: TG582n wireless reliability

Apparently the VDSL2 modem in the Asus DSL-AC68U and DSL-N66U isn't very good.
See http://forum.kitz.co.uk/index.php?topic=14436.0
richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Re: TG582n wireless reliability

Quote from: _Adam_Walker_
Hi again,
If you're using a VDSL router (i.e one with a built in modem) you don't need to use the Openreach box.

Ah, so if using the Openreach box I can use any router?
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: TG582n wireless reliability

@richandsian
The router would need to be able to establish a PPPoE connection in order to connect.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
richandsian
Grafter
Posts: 100
Registered: ‎14-02-2008

Re: TG582n wireless reliability

Thanks. I went with an Asus RT-AC66U. It's certainly faster.
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: TG582n wireless reliability

Superb, I know there are a few other users with the same router on here too.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff