TG582n telnet commands to reset connection stats?
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TG582n telnet commands to reset connection stats?
26-08-2014 1:42 PM
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Re: TG582n telnet commands to reset connection stats?
26-08-2014 1:52 PM
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In what way do you think your "phone" might be generating errors? Do you mean the phone itself or do you mean when you makes / receive calks?
If you dial 17070 option 2 do you hear noise on the line? If you do, you might as well just get on and report a line fault.
Does npr's website have any commands to do what you want? See http://NPR.me.uk
Kevin
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Re: TG582n telnet commands to reset connection stats?
26-08-2014 1:54 PM
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you could set up User defined graphs in Routerstats to monitor it which is much easier to see what is happening
Re: TG582n telnet commands to reset connection stats?
26-08-2014 2:09 PM
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I did consider that as an option, but you can only look at one error counter at a time... It might though be enough!
It is a bit of a sledge hammer but it is very useful.
Gus,
If you take this option, configure the graph to plot changes since last sample - thus makes the error increment much more apparent.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: TG582n telnet commands to reset connection stats?
26-08-2014 2:12 PM
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Re: TG582n telnet commands to reset connection stats?
26-08-2014 2:15 PM
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I did unplug my phone last night after having a connection for about 15 hours and the error rate didn't increase as much as it had for the previous 15 hours. So to rule it out I will leave an online radio stream active without and then with my phone plugged in to compare the results. So being able to reset the stats without a reboot would help.
Re: TG582n telnet commands to reset connection stats?
26-08-2014 2:21 PM
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With the profile of the described problem, using RouterStats would also indicate if REIN is present. So all round a really beneficial approach.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: TG582n telnet commands to reset connection stats?
26-08-2014 4:18 PM
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Uptime: 0 days, 0:42:11
Error Seconds (Local/Remote): 298 / 0
FEC Errors (Up/Down): 58 / 4.570.434
CRC Errors (Up/Down): 0 / 7.639
HEC Errors (Up/Down): 0 / 9.614
That is way too many for 40 mins, now trying without, but looks like Argos is getting a visit tomorrow
Re: TG582n telnet commands to reset connection stats?
26-08-2014 4:25 PM
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Re: TG582n telnet commands to reset connection stats?
26-08-2014 4:34 PM
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edit: and again just now, time to phone and see if anyone is running tests
editmk2: BT booked as my connection is quickly dying, in last hour its lost sync about 8 times
Re: TG582n telnet commands to reset connection stats?
27-08-2014 10:58 AM
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Nothing on your or Zens status page about it
edit: just checked to see if a phone line migration had been sneaked in my another provider and no closed tickets for the last 30 days
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