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TG582n remote firmware update request

cogrady84
Hooked
Posts: 7
Registered: 19-03-2013

TG582n remote firmware update request

Hi,
I have been trying to upgrade my TG582n from 8.4.4.J to 10.2.2.B today using the 2 upgrade tools available, but it just keeps failing.
I have read a few threads with representatives saying it's possible for Plusnet to do this remotely, could you do this for me?
Mine is the non-USB version...
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: TG582n remote firmware update request

Yep, I can sort this out. Word of warning, you'll notice the router rebooting/restarting for 5-10 minutes so do not reset or pull the power when this is happening!
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
cogrady84
Hooked
Posts: 7
Registered: 19-03-2013

Re: TG582n remote firmware update request

Okay, thankyou!  Smiley
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: TG582n remote firmware update request

That's showing as complete now: Firmware Version:  10.2.2.B.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
andytay70
Newbie
Posts: 6
Registered: 02-12-2014

Re: TG582n remote firmware update request

I thought plusnet did this automatically? but i guess im wrong.
jgunderwood
Newbie
Posts: 2
Registered: 05-12-2015

Re: TG582n remote firmware update request

Please could my router also be remotely upgraded? Currently on 8.4.4.J. Thanks.