TG582n having wireless connect problems :-[
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TG582n having wireless connect problems :-[
19-01-2015 11:57 PM
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Sometimes connects fine, move to a low signal area lose the connection and might have half an hour next to the router with excellent strength to all of a sudden get the connection back. The lights for WiFi (and internet) are frequently going on / off crazy. The wired side stays working.
When first signed up to PN asked about the TG582n as heard it wasn't great. We were told that a better one was going to be available, but that was over a year ago. Now frustrations are getting to the breaking point.
Any suggestions?
Re: TG582n having wireless connect problems :-[
20-01-2015 8:22 AM
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e.g. > https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en_GB
Re: TG582n having wireless connect problems :-[
20-01-2015 9:46 AM
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As JayG has stated its worth using a app to see if its on a crowded channel.
We have a guide on our website that shows you how to change the wireless channel below
http://www.plus.net/support/broadband/hardware/technicolor-582n-wireless.shtml
If your still having issues after this let us know.
Re: TG582n having wireless connect problems :-[
20-01-2015 11:24 AM
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Re: TG582n having wireless connect problems :-[
21-01-2015 9:57 PM
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Getting better coverage around the house and when it has lost that it did log back in quickly. Early times yet, but maybe solved.
Thanks.
Re: TG582n having wireless connect problems :-[
21-01-2015 10:06 PM
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Jeanners
Re: TG582n having wireless connect problems :-[
22-01-2015 9:30 AM
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Can you try following the guide below?
http://www.plus.net/support/broadband/hardware/technicolor-582n-wireless.shtml
If there's any particular part your struggling with please let us know.
Re: TG582n having wireless connect problems :-[
22-01-2015 4:08 PM
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I joined Plusnet in September 2014 and received one of these units. At first it worked ( sort of!) but gradually slowed done till it stopped working. I received a replacement and that had intermittent faults. I had to use my old BT HomeHub 2 eventually, this works but it is a bit of a "dinosaur". After hunting through the computer magazines and forums I finally bought an Asus DSL-AC68U Modem/ Router which was very expensive but this unit is incredible in what it does. The it should be at 30x the price of the TG582n! I would advise you to consider a modem/router in the £50-75 range but get well known make. Incidently my wife's iPad Mini and Kindle ebook can load audio books from Amazon and OneClickDigital in minutes instead of hours! As the old saying goes " you only get what you pay for". I would like to express my deep appreciation to Plusnets customer services for their help in the past, well done.
Re: TG582n having wireless connect problems :-[
23-01-2015 8:47 AM
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I must say it's very annoying to be sent a new router because the old Thomson one is unreliable, only to be sent one which is 100% worse. It's really not good enough.
Re: TG582n having wireless connect problems :-[
26-01-2015 9:14 AM
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