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TG582n behaving strange, and odd smell (TCP Antiseptic ??)

pint
Grafter
Posts: 385
Thanks: 6
Registered: 19-08-2007

TG582n behaving strange, and odd smell (TCP Antiseptic ??)

My TG582n has been sitting there next to the mastersocket, doing its thing with little or no problems for a while, however recently its started to play up, dropping wifi and ethernet, sometimes with the lights flashing as usual, and sometimes with them all constantly on or off.

 After a while it starts to work again as if nothing has happened

 

However lately its felt a little warmer than usual and has started to emit a strange feint smell of TCP Antiseptic liquid (??)

 

Any ideas if this can be fixed with a firmware flash of some sort?

3 REPLIES
Community Veteran
Posts: 1,457
Thanks: 235
Fixes: 31
Registered: 13-08-2015

Re: TG582n behaving strange, and odd smell (TCP Antiseptic ??)

Might be better to think about a new router.

Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: TG582n behaving strange, and odd smell (TCP Antiseptic ??)

I don't think any firmware update will make it smell nicer Wink.

However as you've just agreed to a new deal I'll get you a new router dispatched, should be with you in the next 3-5 working days.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Cagney1994
Rising Star
Posts: 336
Thanks: 6
Fixes: 2
Registered: 28-07-2013

Re: TG582n behaving strange, and odd smell (TCP Antiseptic ??)

Chris, when I renewed my contract earlier this month and asked if it would be possible to have a new router, I was told 'sorry, no'. I was kinda shocked.

 

If PN was to send one, would there be any charges and what kind of router would it be? - bearing in mind I'm on ADSL, not fibre.

 

Thanks.