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TG582n behaving strange, and odd smell (TCP Antiseptic ??)

pint
Aspiring Pro
Posts: 620
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

TG582n behaving strange, and odd smell (TCP Antiseptic ??)

My TG582n has been sitting there next to the mastersocket, doing its thing with little or no problems for a while, however recently its started to play up, dropping wifi and ethernet, sometimes with the lights flashing as usual, and sometimes with them all constantly on or off.

 After a while it starts to work again as if nothing has happened

 

However lately its felt a little warmer than usual and has started to emit a strange feint smell of TCP Antiseptic liquid (??)

 

Any ideas if this can be fixed with a firmware flash of some sort?

3 REPLIES 3
Mustrum
Community Veteran
Posts: 3,559
Thanks: 1,056
Fixes: 77
Registered: ‎13-08-2015

Re: TG582n behaving strange, and odd smell (TCP Antiseptic ??)

Might be better to think about a new router.

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: TG582n behaving strange, and odd smell (TCP Antiseptic ??)

I don't think any firmware update will make it smell nicer ;).

However as you've just agreed to a new deal I'll get you a new router dispatched, should be with you in the next 3-5 working days.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Cagney1994
Rising Star
Posts: 402
Thanks: 11
Fixes: 3
Registered: ‎28-07-2013

Re: TG582n behaving strange, and odd smell (TCP Antiseptic ??)

Chris, when I renewed my contract earlier this month and asked if it would be possible to have a new router, I was told 'sorry, no'. I was kinda shocked.

 

If PN was to send one, would there be any charges and what kind of router would it be? - bearing in mind I'm on ADSL, not fibre.

 

Thanks.