TG582n Firmware
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- Re: TG582n Firmware
TG582n Firmware
12-07-2013 10:31 AM
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Please can a member of the support team advise if they are able to push the new firmware 10.2.5.2 to my TG582n Router? If so could you please respond and I will connect the router up.
Thanks,
Re: TG582n Firmware
12-07-2013 11:22 AM
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I can, however your device doesn't seem to be registered with our TR-069 server. We delete devices that don't connect for more than 3 months.
If you hook it up, it will register, once it's done that I can push the firmware update (let me know once you've got it connected).
Thanks,
Matt
Re: TG582n Firmware
12-07-2013 11:40 AM
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Thanks for your response,
The TG582n router is now connected.
Please could you push the firmware, and let m know once this has been done.
Thanks.
Re: TG582n Firmware
12-07-2013 11:49 AM
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I'd give it 10/15 minutes to update. Then you'll need to perform a factory reset to apply all of the changes/settings - a minor inconvenience that should be fixed soon!
Let me know if the firmware updated successfully. You should see a new dashboard page after the factory reset if everything goes correctly.
Thanks,
Matt
Re: TG582n Firmware
12-07-2013 12:19 PM
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Can this be pushed to my router as well? Saves me the faff 🙂
Re: TG582n Firmware
12-07-2013 12:26 PM
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Done. You're on ADSL so I've sent you the ADSL version, 10.2.2.B.
Should be installed within 10 minutes.
Matt
Re: TG582n Firmware
12-07-2013 12:27 PM
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Is that one fine for the USB version I have?
Re: TG582n Firmware
12-07-2013 12:31 PM
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According to http://community.plus.net/library/hardware/how-to-upgradedowngrade-the-firmware-on-the-thomson-585v7... there is a different firmware for Windows 7 but according to this http://products.plus-payh.co.uk/firmware/ there is only one - is this the one which should be used in future and, if so, should the library article be upgraded
According to the library article a factory reset isn't required and I haven't seen that requirement before
Re: TG582n Firmware
12-07-2013 12:36 PM
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I'm not sure about the local firmware upgrade tools... I'll take a look and ask around.
Matt
Quote from: Oldjim According to the library article a factory reset isn't required and I haven't seen that requirement before
Re: TG582n Firmware
12-07-2013 12:37 PM
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Quote from: Damian78 Is that one fine for the USB version I have?
Hi Damien,
No, I'm afraid not.
The only version we have are as per http://products.plus-payh.co.uk/firmware/
Plusnet - ADSL - TG582n (with USB port) - 8.4.4.J
Plusnet - ADSL - TG582n-PS (without USB port) - 8.4.4.J
Plusnet - ADSL - TG582n-PS (without USB port) - 10.2.2.B
Plusnet - FTTC - TG582n (with USB port) - 8.C.M.0
Plusnet - FTTC - TG582n (with USB port) - 10.2.5.2
However, you can use the FTTC 10.2.5.2 on ADSL if your willing to log into the router, and use the setup tool and switch to ADSL.
Matt
Re: TG582n Firmware
12-07-2013 12:52 PM
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As long as its straight forward then yes, I can use that firmware.
Can you overide the firmware just sent? I'm in work at the moment so won't be able to get to the router till 4pm
Re: TG582n Firmware
12-07-2013 4:28 PM
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I have the 10.2.2.B firmware now but could the correct USB enabled firmware be sent?
Also, are they still at Beta stage as the logon screens still say Demo Premium?
Re: TG582n Firmware
13-07-2013 11:39 PM
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Any chance of an update?
If someone could push that through I'd appreciate it
Thanks
Craig
Re: TG582n Firmware
13-07-2013 11:46 PM
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Re: TG582n Firmware
16-07-2013 10:49 AM
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