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TG582n - Firmare? (to fix connection issues)

fred4
Newbie
Posts: 5
Registered: ‎12-08-2012

TG582n - Firmare? (to fix connection issues)

Hi,
I have had issues with two Windows 7 machines connecting to the TG582n router.
They will connect, ask for the key, login (as it were) and then never get a DHCP address.
Setting a manual IP doesn’t work and neither does the Microsoft KB for the BcastFlagToggle thing.
On the laptop I reinstalled windows and it fixed it, but I don’t really want to do that for the PC.
Given I have connected to many networks in the past (at least 15 on the laptop) it points to the router doing something dodgy.
Is there a firmware update for this thing?
Mine is currently 8.4.4.J
Thanks
12 REPLIES
Community Veteran
Posts: 4,890
Thanks: 129
Fixes: 24
Registered: ‎14-07-2009

Re: TG582n - Firmare? (to fix connection issues)

Logically, if re-installing Windows fixed the problem then it's NOT the router.
fred4
Newbie
Posts: 5
Registered: ‎12-08-2012

Re: TG582n - Firmare? (to fix connection issues)

I would agree, but the laptop is used for business and I visit many palces and use their wifi without issues.
It could be this router is very specific to a certain thing in Windows and starting with a clean slate allowed it to work.
Either way though, this router is heavily outnumbered by ones that worked instantly and without fault.
On our iPad it stopped working after a day and I had to tell it to forget the network then add it again. Not a big deal as its been ok since, but again says this router, certianly in its current config is far from perfect.
brueton
Grafter
Posts: 309
Thanks: 5
Registered: ‎03-07-2009

Re: TG582n - Firmare? (to fix connection issues)

The latest firmware for the TG582n that I know of is: 10.2.0.B
See http://community.plus.net/forum/index.php/topic,106578.0.html
Pete
fred4
Newbie
Posts: 5
Registered: ‎12-08-2012

Re: TG582n - Firmare? (to fix connection issues)

Can anybody from PN answer this please?
Thanks
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: TG582n - Firmare? (to fix connection issues)

There's no new official firmware for the 582n, AFAIK it's still the same firmware as we've been supplying for a while.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
fred4
Newbie
Posts: 5
Registered: ‎12-08-2012

Re: TG582n - Firmare? (to fix connection issues)

Ok, thanks.
At least I can cross that off the list of possible solutions.
BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

Re: TG582n - Firmare? (to fix connection issues)

Have you tried removing the network card via the control panel and rebooting.  This will sometimes fix this issue when you reboot.  Worth a try and only takes 5 minutes.
fred4
Newbie
Posts: 5
Registered: ‎12-08-2012

Re: TG582n - Firmare? (to fix connection issues)

Yeah I tried that.
As a last resort I'm going to go get a new wireless card. Mine isnt N anyway so if it doesn't fix it, I will justify it to myself as an 'upgrade'  Smiley
After that its a Windows re-install, but something is dodgy making me resort to this on two known good machines.
machare
Grafter
Posts: 137
Thanks: 1
Registered: ‎13-01-2011

Re: TG582n - Firmare? (to fix connection issues)

I have a Plusnet  582n connected to various devices including my Win 7 desktop PC which uses a fixed IP address and my Win 7 laptop which uses DHCP. All works fine.
davidj66
Rising Star
Posts: 626
Thanks: 36
Fixes: 1
Registered: ‎04-09-2008

Re: TG582n - Firmare? (to fix connection issues)

Have a different router but experienced a similar problem with one of the desktop PCs. In the end I disconnected the USB dongle,uninstalled all software drivers associated with the Linksys unit - then let Windows reinstall - now don't get the random disconnections any more - assume something was corrupt in the adapter s/ware
taras
Grafter
Posts: 226
Registered: ‎22-08-2008

Re: TG582n - Firmare? (to fix connection issues)

Hi fred4,
Have you checked for any updated drivers for your windows 7 machines. Reinstalling w7 and then wireless is working, is inductive of driver, settings, windows update or lastly windows settings issues.
lexusuk
Grafter
Posts: 567
Registered: ‎20-10-2009

Re: TG582n - Firmare? (to fix connection issues)

Hi fred4,
I have just sent you a private message.  Let me know if this helps.  Smiley