TG582n Fibre Router

[#1]

Outreach installed  new fibre modem and router yesterday.The engineer found that although he received the full (40mbs) download speed from the installed line, on his machine, I was unable to get it via my router, although I have a decent upload speed. He thought that it was an external line fault but I am wondering if the router could be faulty.
Any suggestions ?

[#2]

Were you on ADSL before? It may be your Current Line Speed (log-in required) hasn't updated since the switch-over.
A call to the help desk to ask them to update it will probably sort it, unless a staff member picks it up on here, although they aren't usually around at the weekend...

[#3]

Hi there
Your profile was still stuck on its ADSL value.
I've given this a kick now so if you reboot the router you should see a increase
Any further issues please let us know

[#4]

Thanks , Matthew. That seems too have sorted it.

[#5]

Glad to see that's worked
If there's anything else we can help with please let us know