TG 582n - Is it ok for Fibre?
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TG 582n - Is it ok for Fibre?
26-08-2014 10:58 AM
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 11:51 AM
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It uses one of the LAN ports to connect to the BT modem. A USB port is not required for fibre
Hth
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:02 PM
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Not realising this before as I'm not an expert I checked the model of the router I had, which is the TG 582n, read about it being used on these forums and therefore didn't ask for a different version with the same model number. It would make sense to have a different model number such as TG 582nf (f for fibre) for us non anoraks. So now it looks like I have an engineer coming tomorrow on a wasted visit.
dick:quote
Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:05 PM
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:15 PM
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Quote from: mikeshe Obviously, but I understand that PN use the same model number (TG 582n) for the fibre and adsl versions.
As ever context is important. This is a repeated question, usually asked in the context of the supplied fibre router. Note also there is a USB variant of this router with the same model number - model number designation is a manufacture choice, not PlusNet's.
The fibre versions (variant?) has different firmware. BT engineer visit will not be a waste of time, the scope of their service does not include installing the router, just their modem. If you ask today, you might get one by tomorrow, PN are quite good at getting these shipped by the following day.
You can connect a PC direct to their router using a PPPoE connection - there are instructions around here somewhere, but I did not have the link to hand.
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:17 PM
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Thanks but as clear as mud to me So the engineer just installs their modem and doesn't actually get you up and running then?
Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:22 PM
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Sorry about that - will need to get on a computer (proper) and find the link for you. It is similar to the old days of configuring a dial up connection on a computer, only rather than connecting to a phone line, you connect to the BT modem.
...yes, that is the limit of the installation when delivered to specification. Some sub contractors don't even get that right. Some individuals will go beyond the specification and get you connected to PlusNET, but that is not part of the job.
Also see my edit above.
Kevin
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:28 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:29 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:29 PM
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:33 PM
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:36 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:40 PM
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 12:44 PM
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I hope that works out for you. They have a good reputation for wifi, however I believe some versions are locked to BT - hopefully I am wrong or that one is not locked.
Kevin
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Re: TG 582n - Is it ok for Fibre?
26-08-2014 1:02 PM
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I believe the later firmware versions for the TG582n ( 10.2.5.2 onwards ) have the ability to switch between ADSL & Fibre http://community.plus.net/forum/index.php/topic,123746.0.html
If you download the firmware and update tool from here http://products.plus-payh.co.uk/firmware/ before tomorrow then you could always try updating the router you already have once your Fibre is installed. The hardware for the 2 versions is the same, although some had USB ports. I wouldn't update it before the Fibre is installed just in case it doesn't work with the existing ADSL but after the installation what do you have to lose ?
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