Sync speed issues
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Re: Sync speed issues
01-09-2009 8:51 AM
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I have not noticed any dropped connections yet my profile seems to get banded - is there anything I can do to help with this ?
Also, is my profile currently banded ?
Thanks
Phil
Re: Sync speed issues
01-09-2009 9:01 AM
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Your profile is banded, but only as of today.
If you remain connected for 3 days with no drops, then this should be removed. If it hasn't been, please let us know and we can intervene manually.
Re: Sync speed issues
01-09-2009 9:05 AM
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Re: Sync speed issues
01-09-2009 9:09 AM
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If it's with faults already, I suspect that Keith is aware. Banded profiles should be removed after a 3 day period of stability. However, if it's happened multiple times, I suspect there may be an increased timeframe.
Re: Sync speed issues
01-09-2009 9:15 AM
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I have had my router on since 27 August but seem no increase from the 4k sync speed (well, it has actually gone down slightly).
Re: Sync speed issues
01-09-2009 9:36 AM
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Yes, Keith Hiles is onto my problems so no other actions required at this stage. Will report outcome.
Re: Sync speed issues
01-09-2009 9:37 AM
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Re: Sync speed issues
01-09-2009 10:18 AM
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Re: Sync speed issues
01-09-2009 10:24 AM
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I suspect that it's delayed from something that happened on Monday.
Re: Sync speed issues
01-09-2009 11:44 AM
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Re: Sync speed issues
01-09-2009 12:44 PM
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My line is very stable with banding (1-3mb/s) applied. I sync at 3069 and get a noise margin of around 15 after a reboot. This drops to about 10 in the middle of the night, but the connection is rock solid. However, it now takes about 4 weeks before banding is removed.
It doesn't last. For a brief period (1-2 days, typically) my sync speed increases, SNR starts at either 6 or 9 after a reboot, drops to zero or below(!) after dark, the line becomes unusable (PPP goes down, and though I think it doesn't register as a line drop from BT's point of view the error count rockets) and banding is restored soon afterwards.
I'm used to it now. For newcomers or the newly-affected, though, it might be nice to put a system in place that would show users when their line is banded. It could maybe sit on the same page (Connection settings.. High-speed broadband) as the 'Current line speed' (aka IP or BRAS profile) setting. That would save time currently spent by PN support staff liaising with the faults team and the faults team checking with BT, and it could also be used to collect statistics. I'm guessing that it's not easy at the moment for PN support to get a clear picture of how many lines are banded.
The main problem might be that BT would have to co-operate.
Graham
Re: Sync speed issues
03-09-2009 2:32 PM
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Well it seems I should have left settings alone.
Thanks to PlusNet staff for your help, and sorry to have mucked it all up.
Re: Sync speed issues
08-09-2009 6:43 PM
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Re: Sync speed issues
09-09-2009 11:02 AM
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