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Sync speed appears to have lowered from 76 to 61mbit

OZ
Grafter
Posts: 43
Registered: 13-05-2013

Sync speed appears to have lowered from 76 to 61mbit

Hi,
My sync speed was previously 76mbit.
Decided to randomly check my Plusnet account today and it's now 61mbit.
Why has it lowered?
This is pretty disappointing because when I downloaded games from Steam, I used to get a download rate of 7.6mbit.
5 REPLIES
OZ
Grafter
Posts: 43
Registered: 13-05-2013

Re: Sync speed appears to have lowered from 76 to 61mbit

Anyone?
Community Veteran
Posts: 3,380
Thanks: 4
Registered: 18-01-2013

Re: Sync speed appears to have lowered from 76 to 61mbit

Mine has fluctuated between 74 and around 62Mbs since installation back in Jan this year.
Most of the time it hovers around the 68Mbs sync speed.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Sync speed appears to have lowered from 76 to 61mbit

Hi there,
I've checked your connection and can see no issues and your line is performing well. It may be that your cabinet has less capacity available which can reduce your speed. I can see that the estimate we provided when you signed up for fibe was 59Mb/s and you're still above that.
Your sync rate may increase on a re-sync but that's not guaranteed, it's something that can happen if say you were one of the first connected to your cab when fibre became enabled.
OZ
Grafter
Posts: 43
Registered: 13-05-2013

Re: Sync speed appears to have lowered from 76 to 61mbit

Hmm. To be honest my sync speed was 76 for a good couple of months. Doesn't make sense why it would be lowered. Just slightly disappointed after experiencing such nice speeds.
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Sync speed appears to have lowered from 76 to 61mbit

It wouldn't be lowered on purpose.
Other factors such as line performance, cross talk, cabinet capacity could be responsible.