Sync speed and IP Profile anomaly?

[#1]

Yes I have, ejs, but read somewhere that it won't work with the TG582n router. I'll have a look.

Edit: had a look at the website and it's listed (I knew my old DG834v2 is). Will investigate.

Edit2: on looking at what the program does I'm not sure it provides much help. Whilst SNR changes a little my main concern is the high error rate: tracking this might give more useful info. I may run it at some point.

current stats:-

Uptime: 2d 1:50:12

SNR: 6.1

FEC: 766/12.890.931

CRC: 72/5685

HEC: 186/19.726

[#2]

Uptime: 4d 3:51:24

SNR 6.0; D/l speed (Ookla) 15.18.

Errors:-

FEC Errors (Up/Down):	1.229 / 34.630.265
CRC Errors (Up/Down):	116 / 17.412
HEC Errors (Up/Down):	282 / 43.963

Hmmm. The connection seems stable but those errors?

Speed isn't great compared to what it has been and whay ALL my neighbours get.

Where to now, Tony?

[#3]

The expected disconnect just happened:- 16.31.

Reconnect data:-

Sync: 17.717, SNR: 6.1.

Speed: 14.83 - so still falling.

PN line speed: 15.7 - still falling.

My PN line speed and sync speeds are far lower than I was getting immediately after ADSL2+ and for many weeks last year. The PN line speed is lower than ALL of my neighbours' d/l speeds and I'm on the shorter line!

The degradation of the connection is going exactly as I predicted: I am NOT satisfied with it!

[#4]

BTW Performance tests:

Jan 27: d/l 13.59, IPP 15.76

Today, 16.53: d/l 2.46, IPP 15.63. The site says test not conclusive and, again, has a continue button to a page that tells me to change the router username which I am not going to do.

Clearly, there is something drastically wrong with this line.

[#5]

17.02.05 at 19.19

FAO: Tony T

At c.19.10 we had a 100% phone line outage: not broadband, the entire phone line.

Reconnected and BB stats similar to before except sync has fallen again to 17.127 - another c.05meg drop as expected with every outage. FEC down errors are c.50k per 5 mins. Another couple of outages and sync will be <17.

D/l speed has now fallen to 14.29.

BTW IPP: 15.11 - still falling.

Broadband outages are one thing, a full phone line outage is another: we have a serious line fault.

[#6]

Interesting: I found BT's line fault page and it showed a "possible broadband fault" but as soon as I clicked the down arrow it reverted to the standard no fault description.

[#7]

FAO Tony.

Another outage.

Reconnected at: sync 19.789, SNR 3.1.

D/l: 14.11

BT IPP: 17.46

PN line speed: 15.1 - still falling, please put it back to 17 or more.

What on earth is going on?

[#8]

FAO Tony - HELP!

Right back to square one: outages every two minutes, very difficult to get this message out.

Only managed to run one Ookla speed test - 9mbps.

SORRY TO SHOUT BUT THIS ISN'T GOOD ENOUGH!

[#9]

Still getting outages every few minutes and d/l speed is all over the place.

[#10]

My neighbour on PN is getting no outages at all.

Our line is BAD!

[#11]

13 outages in one hour!!!

[#12]

Disconnects every 2 or 3 minutes; I've given up keeping full details.

This is a nightmare and has been going on since December 2015!

[#13]

thinkbroadband speed test: Avg TBB dpwnload 3.4mbps!!!

Worse than pre ADSL2+!!

[#14]

Now 3.2mbps!!

[#15]

!!!