Sync always 288/1152 seems strange for ADSL Max
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- Sync always 288/1152 seems strange for ADSL Max
Sync always 288/1152 seems strange for ADSL Max
07-05-2009 9:33 PM
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My router always syncs at 288 / 1152 after every reboot. Is stable and works fine but that seems very slow for only being 800metres from the exchange - and my next door neighbour manages test speed results of 3mb. I swapped the plusnet thomson v585 for a Netgear DG834 and that did exactly the same sync 288 /1152. This is from my master socket, no other phones or lines attached. These are the results today. Is there anything obvious I have missed here do you think ? Thanks for any advice. Simon
Just rebooted the router and ran the tests:-
PLUSNET
High-speed Broadband
Telephone number:
XXXXXXXXXXX
Phone exchange:
SUTTON
Estimated line speed:
2.0 Mbps - Checked on 2009-04-16 11:31:46
Current line speed:
7150
Your estimated line speed
If we've done a line check for you, we provide an estimate of the broadband speed that your line should support.
Please see above for the 'Estimate line speed'.
If we're unable to provide a line check, we give you the option of continuing without a speed estimate, in which case you'd see the Speed Estimate as "Opted out".
What does "Current line speed" mean?
The speed shown above is based on your sync speed. This is always a little higher than the speed at which data will actually be downloaded over your broadband connection.
____________
ROUTER
Link Information
Uptime: 0 days, 0:20:39
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 288 / 1,152
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.0 / 8.5
Line Attenuation (Up/Down) [dB]: 5.5 / 11.0
SN Margin (Up/Down) [dB]: 27.0 / 30.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
______
BT SPEEDTESTER
The speed test has completed on test server speedtester1.nat.bt.com for user XXXXXXX and you have downloaded a 1.7Mb file at a speed of
936 kilo bits per second (Kbps), your service bandwidth will have been quoted to you in kilo bits per second.
Your IP address is XXXXXXXX, your browser is reported as being Mozilla 5.0 and is running on Macintosh Intel Mac OS X 10_5_6.
BT would regard the speed ranges shown below as normal service:
For 250kbps End Users speeds between 50 - 250kbps.
For 500kbps End Users speeds between 100 - 500kbps.
For 1000kbps End Users speeds between 200 - 1000kbps.
For 2000kbps End Users speeds between 400 - 2000kbps.
adie:red removed personal information as it's an open forum]
Re: Sync always 288/1152 seems strange for ADSL Max
07-05-2009 9:37 PM
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It doesn't look like you are on ADSL max but a fixed 1MB, see here http://www.kitz.co.uk/adsl/linestats.htm
Either raise a ticket to ask to be moved on to max or maybe some kind comms person will pick it up
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Sync always 288/1152 seems strange for ADSL Max
07-05-2009 9:45 PM
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Re: Sync always 288/1152 seems strange for ADSL Max
07-05-2009 9:49 PM
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Re: Sync always 288/1152 seems strange for ADSL Max
08-05-2009 8:59 AM
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I've now placed an order to move you to MaxDSL and it's due to complete on Monday.
Re: Sync always 288/1152 seems strange for ADSL Max
08-05-2009 9:03 AM
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Re: Sync always 288/1152 seems strange for ADSL Max
12-05-2009 9:20 PM
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Unexpected result received when querying the network to find your services connection details. Please try again shortly, but if this problem persists raise the issue with your service provider.
Router:
Uptime: 0 days, 0:01:09
DSL Type: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 288 / 1,152
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.0 / 10.0
Line Attenuation (Up/Down) [dB]: 5.5 / 11.0
SN Margin (Up/Down) [dB]: 27.0 / 30.5
Vendor ID (Local/Remote): TMMB / TSTC
Speed Tests:-
Today 20:06 985 kbps (123kB/s) 230 kbps (28.8kB/s) Share
May 2, 12:40 1080 kbps (135kB/s) 208 kbps (26kB/s) Share
Apr 27, 22:42 1042 kbps (130kB/s) 239 kbps (29.9kB/s) Share
Anymore ideas ?
Re: Sync always 288/1152 seems strange for ADSL Max
12-05-2009 9:22 PM
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Re: Sync always 288/1152 seems strange for ADSL Max
12-05-2009 9:49 PM
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Re: Sync always 288/1152 seems strange for ADSL Max
12-05-2009 9:50 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Sync always 288/1152 seems strange for ADSL Max
12-05-2009 10:21 PM
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Re: Sync always 288/1152 seems strange for ADSL Max
13-05-2009 7:09 AM
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Annoying thing is it should have been ADSL max when I was activated on 27th April and they took my intial money twice. Then refunded me 50p short when I reported it(which to be fair they did then also refund after I told them).
Have BT wholesale ever got customers 'mixed up' at the exchange - as everytime PlusNet have told me what speed they think I am syncing at - its not near 1152 ?
Re: Sync always 288/1152 seems strange for ADSL Max
13-05-2009 9:16 AM
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Re: Sync always 288/1152 seems strange for ADSL Max
13-05-2009 9:45 AM
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I'll take a look now as I placed the order for you.
Re: Sync always 288/1152 seems strange for ADSL Max
13-05-2009 10:10 AM
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