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Sync Speed dropped

LaoTzu
Newbie
Posts: 8
Registered: 11-09-2013

Sync Speed dropped

Hi, my line sync speed has been 78mb since install but I've noticed it's now dropped to 64, please could you investigate? Many Thanks
2 REPLIES
LaoTzu
Newbie
Posts: 8
Registered: 11-09-2013

Re: Sync Speed dropped

This is confusing me too:
The current Downstream BRAS rate is: 64.01 Mbps
The current Upstream BRAS rate is: 20 Mbps
I should be on the 80/40 profile?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: Sync Speed dropped

You are currently on the 80/20 profile, there is no 80/40. Your sync speed has lowered to 66.1Mb/s from 74.5Mb/s.
I know you have reported issues with your connection dropping due to your Xbox/TV. We need to look at stopping the drops first as this is not helping your connection.