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Sync Rate

tomxlisa
Grafter
Posts: 213
Registered: ‎20-04-2012

Sync Rate

I am just wondering what the maximum upload sync is you can have on plusnet, i am joining next month which is when my services hopefully get transferred over, i am on llu at the moment will my sync be the same as i am getting now both up and down?.
5 REPLIES 5
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Sync Rate

Welcome to the forum tomxlisa Smiley
What D/L and U/L speeds are you currently getting?
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Sync Rate

Hi there,
If you could answer Strat's question that'd be very helpful, though it looks like we're moving you onto ADSL2+ with a capped upstream at 448kbit/s. Don't worry though, we'll be able to uncap that and it'll only take 24 hours and it won't cost you anything.
tomxlisa
Grafter
Posts: 213
Registered: ‎20-04-2012

Re: Sync Rate

My current sync is this, but i am hoping i would get more, as i used to sync at nearly 20mb but for some reason it went down, and sky say they cant get it back up at 20mb.
DownStream Connection Speed 16790 kbps
UpStream Connection Speed 1157 kbps
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Sync Rate

I suspect you'll get similar once you're connected to our service (and we've uncapped the upload Smiley )
tomxlisa
Grafter
Posts: 213
Registered: ‎20-04-2012

Re: Sync Rate

Yeah, just hopefully more to the 20mb that i used to get, that would be nice. Smiley