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Suddenly unable to remote view CCTV on phone

ndsblack
Newbie
Posts: 3
Registered: ‎01-04-2019

Suddenly unable to remote view CCTV on phone

Hi,
Looking for ideas.
Had my swann DVR 4550 for last year working through a static IP address with Plusnet no problems viewing on my android tablet, phone or Windows PC.
Suddenly it stopped working. I can still view on the phone when cameras set to IP/domain on wifi only. Not 4g. If I put it back to P2P setting on cameras, I cannot view it on wifi or 4g.
Leads me to think Plusnet have changed something or upgraded router hub or introduced security measures closing the ports. I have tried opening port 9000 on the hub, but it still refuses to connect remotely as it did before.
1 REPLY 1
dvorak
Moderator
Moderator
Posts: 29,656
Thanks: 6,668
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Registered: ‎11-01-2008

Re: Suddenly unable to remote view CCTV on phone

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