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Sudden increase in latency on fibre

Justin7
Grafter
Posts: 215
Registered: 28-10-2012

Sudden increase in latency on fibre

My fibre connection has suddenly had a big increase in ping and a decrease in speed in the last few days. Previously I was getting a ping of 13. Now I have ping of 28 ! I game a lot and such a big jump in ping is far from ideal. I tried a restart of my modem and router to see if that helped but it didn't. No changes have been made here. Any thoughts as it's been low for the last two years!!
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Sudden increase in latency on fibre

Hi Justin7,
I've just taken a look at your line and can see that Interleaving has been enabled, due to your line erroring, this could be caused by a number of different things. I've written a guide about how DLM works and why it might have applied Interleaving: http://community.plus.net/library/browsing/fttc-dlm-what-it-is-how-it-works/
A ping of 28ms isn't likely to cause you any problems as nice as it is to have a lower ping. If you're wanting to keep an eye on your connection, it might be worth getting a TBB Graph setup as per this thread: http://community.plus.net/forum/index.php/topic,106312.0.html
My advice would be, to give the lien time, the errors could be a temporary thing from an external point of view, such as roadworks, and your speeds and ping may drop again if DLM see's a good, stable and error free line.
Chris Pettitt
Cloud Environments Engineer
Justin7
Grafter
Posts: 215
Registered: 28-10-2012

Re: Sudden increase in latency on fibre

Hi Chris
Thanks for the prompt reply. I am reassured by what you have said about it probably being a temporary issue.  I will take a look at the guide you have put together and see how it goes.