cancel
Showing results for 
Search instead for 
Did you mean: 

Sudden drop to 0.5mb

Rolo0207
Dabbler
Posts: 14
Fixes: 1
Registered: 15-12-2016

Sudden drop to 0.5mb

Having been successfully connected at 8mb for the last 3 months yesterday this suddenly dropped to 0.5mb. I thought it would naturally recover today but no luck.

Anyone know of any planned maintainance that would have such an effect?

Any suggestions?


Thanks
3 REPLIES
Rolo0207
Dabbler
Posts: 14
Fixes: 1
Registered: 15-12-2016

Re: Sudden drop to 0.5mb

Just some extra info in the following images.
Clearly shows the router thinking the sync speed is 8mb. However on plusnets page it shows 0.5mb

I have performed multiple different speed tests (including the openreach one) and these all show between 0.4 and 0.5mb.

Moderator's note by Mike (Mav): Personal information in the attachments removed from a public forum.

Moderator's note by Mike (Mav): Image size reduced

Gel
Seasoned Pro
Posts: 1,588
Thanks: 163
Fixes: 14
Registered: 02-08-2007

Re: Sudden drop to 0.5mb

You should both reduce size of posted screenshots, rotate & remove personal details showing on router eg user name/ SSID etc.
Rolo0207
Dabbler
Posts: 14
Fixes: 1
Registered: 15-12-2016

Re: Sudden drop to 0.5mb

Thanks Gel for modifying the pics..

I was using my phone (as my broadband is so pants currently)

Really hope this gets sorted soon!