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Sudden Speed/IP Profile drop
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- Re: Sudden Speed/IP Profile drop
Sudden Speed/IP Profile drop
18-03-2015 12:27 PM
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I've recently been moved onto a different virtual pathway because of congestion on my old one. It's been fine up until today when I logged onto my pc and found my download speed at 0.01kbps I rebooted my router and ran the bt speedtest + sent the results and it says my IP Profile has dropped to 2mbps (usually around 7 or 8mbps I can't remember which).
I did try ringing but I was put on hold whilst your representative looked into the issue and then after 8mins or so of waiting the line hung up.
I did try ringing but I was put on hold whilst your representative looked into the issue and then after 8mins or so of waiting the line hung up.
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Re: Sudden Speed/IP Profile drop
18-03-2015 12:37 PM
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Re: Sudden Speed/IP Profile drop
18-03-2015 12:58 PM
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thank you
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Re: Sudden Speed/IP Profile drop
18-03-2015 1:06 PM
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Re: Sudden Speed/IP Profile drop
18-03-2015 4:14 PM
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Thank you it seems to be ok again now.
Message 5 of 5
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- Re: Sudden Speed/IP Profile drop