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Sudden Internet connection - Fibre
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Sudden Internet connection - Fibre
12-04-2013 10:41 AM
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My internet suddenly went at 10:20ish. Took over 5 mins to connect. Is there an issue at the exchange?
my cable was okay and not disconnected (Master socket to modem)
But the DSL light on modem was off.
Did this happen to anyone else?
J
my cable was okay and not disconnected (Master socket to modem)
But the DSL light on modem was off.
Did this happen to anyone else?
J
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
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Re: Sudden Internet connection - Fibre
12-04-2013 3:37 PM
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Hi,
Unfortunately we're not always able to tell what caused an individual disconnection. I'd not be too concerned if everything's back to normal now.
Nothing reported for your area in terms of outages though.
Adam
Unfortunately we're not always able to tell what caused an individual disconnection. I'd not be too concerned if everything's back to normal now.
Nothing reported for your area in terms of outages though.
Adam
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Re: Sudden Internet connection - Fibre
12-04-2013 9:27 PM
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Well the cleaners were here at the time of the outage. Maybe the hoover made a change in the electric supply? Or hoover head hit the socket by mistake.
Sorry for the time caused.
Sorry for the time caused.
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
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- Sudden Internet connection - Fibre