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Stuck Profile again

ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: 06-09-2007

Stuck Profile again

Afternoon
My current line speed seems to be stuck
Upstream line rate (kbit/s): 768
Downstream line rate (kbit/s): 7040
DSL up-time: 3 days 7 hours 17 minutes 49 seconds
BT speed test 06/02/2015 @ 11:30 AM
Download speed achieved during the test was - 4.82 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :7.04 Mbps(DOWN-STREAM), 0.77 Mbps(UP-STREAM)
IP Profile for your line is - 6 Mbps
Ticket no from account #218773195
Ian
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Stuck Profile again

Should be sorted for you now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: 06-09-2007

Re: Stuck Profile again

Thanks all sorted  Smiley