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Stuck Profile again

ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: ‎06-09-2007

Stuck Profile again

Afternoon
My current line speed seems to be stuck
Upstream line rate (kbit/s): 768
Downstream line rate (kbit/s): 7040
DSL up-time: 3 days 7 hours 17 minutes 49 seconds
BT speed test 06/02/2015 @ 11:30 AM
Download speed achieved during the test was - 4.82 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :7.04 Mbps(DOWN-STREAM), 0.77 Mbps(UP-STREAM)
IP Profile for your line is - 6 Mbps
Ticket no from account #218773195
Ian
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Stuck Profile again

Should be sorted for you now.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
ian007jen
Rising Star
Posts: 392
Thanks: 4
Fixes: 2
Registered: ‎06-09-2007

Re: Stuck Profile again

Thanks all sorted  Smiley