Stuck IP Profile
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- Re: Stuck IP Profile
Stuck IP Profile
07-03-2013 3:49 PM
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A customer a recently moved over to PN should be getting an ip profile of 7.15mb, its stuck at 2mb.
Would appreciate if some one could take a look , ticket #66779091
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Stuck IP Profile
07-03-2013 4:14 PM
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Yep - Leave it with me and I'll take a look.
Re: Stuck IP Profile
07-03-2013 4:16 PM
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Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Stuck IP Profile
08-03-2013 10:28 AM
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Has you been able to take a look at this?
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Stuck IP Profile
08-03-2013 10:45 AM
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Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Stuck IP Profile
08-03-2013 10:58 AM
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Yes, if the SNR Reset doesn't do the trick, I'll speak to our suppliers and see if we can get the bRAS changed manually.
Re: Stuck IP Profile
11-03-2013 3:04 PM
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Unfortunately the SNR reset has not worked (see attachment).
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Stuck IP Profile
11-03-2013 3:40 PM
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I'm just looking to see what I can do for you.
Re: Stuck IP Profile
11-03-2013 3:43 PM
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Re: Stuck IP Profile
11-03-2013 3:44 PM
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Edit:
Looks as though my charm has worked, should be all good to go in the next 5 minutes.
Re: Stuck IP Profile
11-03-2013 3:54 PM
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Re: Stuck IP Profile
11-03-2013 3:57 PM
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Re: Stuck IP Profile
11-03-2013 4:05 PM
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Re: Stuck IP Profile
11-03-2013 4:06 PM
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Re: Stuck IP Profile
11-03-2013 4:14 PM
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Result below.
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