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Streams stalling a lot tonight 31st

Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

Streams stalling a lot tonight 31st

One episode was 45mins long and it kept stalling, must have been 8 times I had to restart it, have you not got a handle on the streaming issue yet PN?
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
8 REPLIES
DaveyH
Seasoned Pro
Posts: 1,446
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Registered: ‎15-11-2012

Re: Streams stalling a lot tonight 31st

What streams?
We've been streaming from iPlayer, 4oD, Netflix and NowTV since this afternoon and not had any issues
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

Re: Streams stalling a lot tonight 31st

IPlayer Have I got news for you was the worst for my connection
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
Posts: 1,622
Thanks: 24
Registered: ‎29-06-2010

Re: Streams stalling a lot tonight 31st

I've just watched that and the stream was perfect - mind you, I'd expect that at this time of night even before I got fibre...
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Streams stalling a lot tonight 31st

Gus - do you have a TBB Graph?
Chris Pettitt
Cloud Environments Engineer
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

Re: Streams stalling a lot tonight 31st

yes its on the community list but direct to the live large graph http://www.thinkbroadband.com/ping/share-large/8dec7cf519beda3b43f06c9508b6ab21.png
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
Posts: 38,460
Thanks: 1,031
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Registered: ‎15-06-2007

Re: Streams stalling a lot tonight 31st

that is one heck of a high interleave judging by the ping
would that indicate a rather high error rate at times
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Streams stalling a lot tonight 31st

The graphing doesn't show anything obvious.
Was iPlayer buffering or was the quality just very poor?
Chris Pettitt
Cloud Environments Engineer
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

Re: Streams stalling a lot tonight 31st

Nothing out of the ordinary, just that the stream stalled a number of times and I had to refresh it to get it to play again.  Not had a repeat since it but I have had it with on demand streams with youtube/Iplayer/channel5player before that time.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017