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Strange connection issues
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Strange connection issues
24-09-2019 9:07 AM
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I have been having trouble connecting to some websites for the last couple of hours.
Often getting restriction alerts, checked my banking and my bill was paid on time like normal. Can anyone please help?
I have attached images of the alerts.
Often getting restriction alerts, checked my banking and my bill was paid on time like normal. Can anyone please help?
I have attached images of the alerts.
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Re: Strange connection issues
24-09-2019 11:08 AM
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Thanks for getting in touch @Boomski
I'm sorry to see you're seeing a no invoice in failed billing error message when trying to browse the internet. I believe I've fixed this for you now by forcing your router to connect to a different IP address.
If you're still unable to browse normally can you try switching your router off for 65 minutes?
Let us know how it goes. Apologies for the inconvenience caused.
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