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Strange Goings On !

Y2J
Grafter
Posts: 275
Registered: ‎05-01-2008

Strange Goings On !

Hi all
On Tuesday my internet went off, later found out that i had no dial tone so the problem was not broadband or Plusnet related
So I phoned bt to book an engineer out to see why the line had died, 2 days later i just plugged my router in to see what would happen and it was ok , internet back on !
Strange, now i look on my router stats and my sync is now 5300 ish and im on adsl 2+ ( think its that)
Link Information

Uptime: 0 days, 0:35:53
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 5,332
Bandwidth (Up/Down) [kbps/kbps]: 888 / 4,543
Data Transferred (Sent/Received) [MB/MB]: 5.88 / 79.88
Output Power (Up/Down) [dBm]: 12.5 / 20.0
Line Attenuation (Up/Down) [dB]: 28.0 / 46.0
SN Margin (Up/Down) [dB]: 7.5 / 6.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 3 / 0
FEC Errors (Up/Down): 17 / 11,037
CRC Errors (Up/Down): 0 / 30
HEC Errors (Up/Down): 0 / NA
Can anyone work out what's been happening or if my router will go back to syncing at around 4k.
any bit of information would be appreciated
Lee
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Strange Goings On !

Quote
Can anyone work out what's been happening or if my router will go back to syncing at around 4k.

We can look at performing a line reset however the connection looks a bit unstable at the moment. TBH we'd not be able to work out what's been happening as from what you've said and what's noted on the account it seems that it is/was a telephony issue. However, testing the line now doesn't show any issues so I'd advise going through our fault checker if you're still having issues: http://faults.plus.net

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Y2J
Grafter
Posts: 275
Registered: ‎05-01-2008

Re: Strange Goings On !

Ty for the reply Ad
Il leave it alone for the moment hopefully its stays at around 4500+ sync
BT Could not find a fault with the line even though there was no dial tone weird as hell
Community Veteran
Posts: 4,914
Thanks: 139
Fixes: 25
Registered: ‎14-07-2009

Re: Strange Goings On !

So are you saying that it is faster now than it used to be?
Y2J
Grafter
Posts: 275
Registered: ‎05-01-2008

Re: Strange Goings On !

Its synced higher but my speed is the same, guessing its to do with the ip profile