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Still no router, ordered weeks ago

mikey99p
Dabbler
Posts: 18
Thanks: 1
Registered: 28-09-2010

Still no router, ordered weeks ago

Hi
Can someone tell me what's happened to my new router? I ordered it in mid September...
Thanks
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Still no router, ordered weeks ago

Hi mikey99p,
It appears that your router hasn't been posted as of yet, this was down to a system issue - really sorry about that. I've just got that posted out to you, so I'm hopeful that this should reach you over the next couple of days.
Please let us know if you don't get this by Tuesday.
Chris Pettitt
Cloud Environments Engineer
mikey99p
Dabbler
Posts: 18
Thanks: 1
Registered: 28-09-2010

Re: Still no router, ordered weeks ago

Hi Chris
I've just had a notification that the router has been posted, thanks very much Smiley
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Still no router, ordered weeks ago

No problem at all Smiley
Chris Pettitt
Cloud Environments Engineer