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Still no response to my ticket

Superuser
Superuser
Posts: 1,878
Thanks: 466
Fixes: 7
Registered: ‎05-11-2008

Still no response to my ticket

I created a ticket on Monday 24th August (ID: 29779180) on my Madasafish account as a referral payment had not been processed. I much appropriate that Jameseh Smiley added a comment straightway for someone from finance to look into it. 
But 8 days later still no response from finance , when i created the ticket the average response time was just over 6 hours, i would have expected some kind of response by now.
Regards
Mike
Mike
5 REPLIES
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Still no response to my ticket

Strange.
One of the finance guys said he was picking it up on Friday.
He wasn't sure why it hadn't been answered.  I'll go and give someone a poke.
Superuser
Superuser
Posts: 1,878
Thanks: 466
Fixes: 7
Registered: ‎05-11-2008

Re: Still no response to my ticket

Thanks James much appreciate it , not sure what PN would do with out you.  Smiley
Mike
Superuser
Superuser
Posts: 1,878
Thanks: 466
Fixes: 7
Registered: ‎05-11-2008

Re: Still no response to my ticket

Hi James
Can you give someone else another poke please Smiley, as still no response on my ticket.
Regards
Mike
Mike
Superuser
Superuser
Posts: 1,878
Thanks: 466
Fixes: 7
Registered: ‎05-11-2008

Re: Still no response to my ticket

Hi James
I have just had a resonse to my ticket , many thanks.
Regards
Mike
Mike
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: Still no response to my ticket

No worries.
Thanks Mike.