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Still no Broadband following Edinburgh outage

jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Still no Broadband following Edinburgh outage

Hi Dawnrider,
Do you have another router you can try, have you changed the filter?
Jojo Smiley
W1ngD1ngs
Grafter
Posts: 215
Registered: ‎17-09-2009

Re: Still no Broadband following Edinburgh outage

Hi JoJo,
I am sure when I last had major problems in January the last faceplate / fitment on was one where a filter for the router was not required.  i.e. it was an integral part of the faceplate / fitment.  I can try with a filter though.
Another router was tried earlier (during this set of problems) when BT guy was here, but as I was at work I don't know what the result was.  I suspect he was only looking for a connection anyway and not interested on the download speed. 
I will try to find another router again, (somewhere in the loft) asap.  Crazy
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Still no Broadband following Edinburgh outage

Hi Dawnrider,
Yes, I'd be interested to see the results with a standard filter in the test socket.
Jojo Smiley
W1ngD1ngs
Grafter
Posts: 215
Registered: ‎17-09-2009

Re: Still no Broadband following Edinburgh outage

@ReedRichards,  the attenuation readings of 63.5 / 64dB were with the Plusnet supplied Thomson router, the 65dB was with the Belkin G which is currently in use.  I don't think we can read too much into this.  Had there been a major differnce from Feb til now then maybe.  Undecided
W1ngD1ngs
Grafter
Posts: 215
Registered: ‎17-09-2009

Re: Still no Broadband following Edinburgh outage

@JoJo, will give it a go tonight  Undecided
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Still no Broadband following Edinburgh outage

HI Dawnrider,
Thanks, I'll probably be on later tonight.
Jojo Smiley
W1ngD1ngs
Grafter
Posts: 215
Registered: ‎17-09-2009

Re: Still no Broadband following Edinburgh outage

Hi JoJo, PTA meeting tonight so not got into attic to find router / filters etc.  However stats:
23 Nov 2010 @ 06:35 (Belkin G Router) After Further Re-Boot
ADSL
Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate (Kbps) 1248Kb 448Kb
Noise Margin 5 19
Output power (dBm) 123 164
Attenuation (dB) 65 31
BT Speed Tester - Will not run
My Broadband Speed Checker
Date Download Speed Upload Speed
23 Nov 10 19:00 691 kbps (86.4kB/s)  374 kbps (46.8kB/s)
-----------------------------------------------------------
Duh! Crazy
W1ngD1ngs
Grafter
Posts: 215
Registered: ‎17-09-2009

Re: Still no Broadband following Edinburgh outage

Just for interests sake:
24 Nov 2010 @ 06:41 (Belkin G Router)
ADSL
Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate (Kbps) 1248Kb 448Kb
Noise Margin 7 19
Output power (dBm) 123 164
Attenuation (dB) 65 31
BT Speed Tester
Download speed achieved during the test was - 615 Kbps
Acceptable range of speeds is 200-1000 Kbps.
DSL Connection Rate :1248 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
My Broadband Speed Checker
Date Download Speed Upload Speed
24 Nov 10 06:43 690 kbps (86.3kB/s)  371 kbps (46.6kB/s)
PN IP Profile 750Kbps
-----------------------------------------------------------
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: Still no Broadband following Edinburgh outage

If your router can hold its current settings for 72 hours then your IP profile should increase to 1000 kbps but you are not syncing quite as fast as you were in February.
W1ngD1ngs
Grafter
Posts: 215
Registered: ‎17-09-2009

Re: Still no Broadband following Edinburgh outage

@ReedRichards, to be fair although I had stopped logging router stats reqularly when I had a reasonable connection, I did notice the sync speed had dropped a bit.  However it still enable my son to use XBox Live and allowed me to use iPlayer etc.  I do not really expect to get 8Mbps on the end of a approx 7km line.  Shame really, when I lived in Worcester I was with virgin (not cable) and on up to 8Mbps, never dropped below 6.8Mbps download!  Undecided
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Still no Broadband following Edinburgh outage

Hi Dawnrider,
Just done a line test and you're still syncing at 1248k 8dB SNR, I'm at a loss how we can improve it.
Jojo Smiley
W1ngD1ngs
Grafter
Posts: 215
Registered: ‎17-09-2009

Re: Still no Broadband following Edinburgh outage

Hi JoJo,  at least the IP Profile has now gone back up to 1000Kbps, stats just now:
25 Nov 2010 @ 17:30 (Belkin G Router)
ADSL
Type Interleave Path
Status SHOWTIME
Downstream Upstream
Data rate (Kbps) 1248Kb 448Kb
Noise Margin 6 19
Output power (dBm) 123 164
Attenuation (dB) 65 31
BT Speed Tester
Download speed achieved during the test was - 852 Kbps
Acceptable range of speeds is 200-1000 Kbps.
DSL Connection Rate :1248 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1000 Kbps
My Broadband Speed Checker
Date Download Speed Upload Speed
24 Nov 10 17:34 927 kbps (116kB/s)  374 kbps (46.8kB/s)
PN IP Profile 1000Kbps
At least now we are back to what I had before the outage, shame it's not as good as it was last Feb, but perhaps a reboot at a better time of day may help, provided if it resyncs higher, it can maintain that!  Ever hopeful.  Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Still no Broadband following Edinburgh outage

Hi Dawnrider,
Glad there's some improvement.
Jojo Smiley