Steam Down?

[#1]

Good morning all, is anybody else having issues with Steam this morning?
The site is OK if I use a remote server, but I can not get to it from my Plusnet connection. Problem at BT?

Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    14 ms    18 ms    14 ms  lo0-homesurf.ptn-ag02.plus.net [195.166.128.54]
  3    14 ms    14 ms    13 ms  gi2-7-705.ptn-gw01.plus.net [84.92.3.97]
  4    14 ms    13 ms    13 ms  t2a1-ge2-0-0.uk-lon1.eu.bt.net [166.49.211.45]
  5    14 ms    13 ms    13 ms  t2c2-ge6-0.uk-lon1.eu.bt.net [166.49.135.12]
  6    14 ms    33 ms    26 ms  t2c1-p4-0.uk-glo.eu.bt.net [166.49.208.145]
  7  t2a1-ge6-0.uk-glo.eu.bt.net [166.49.135.230]  reports: Destination host unreachable.
Trace complete.

Can anything be done?

[#2]

Works from here but a totally different routing
Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    1 ms  192.168.0.1
  2    35 ms    35 ms    35 ms  lo0-central6.pcl-ag01.plus.net [195.166.130.87]
  3    35 ms    34 ms    34 ms  gi7-1-162.pcl-gw02.plus.net [84.93.255.83]
  4    34 ms    34 ms    34 ms  195.50.122.129
  5    35 ms    35 ms    34 ms  ae-52-52.csw2.London1.Level3.net [4.69.139.120]
  6    34 ms    34 ms    34 ms  ae-59-224.ebr2.London1.Level3.net [4.69.153.141]
  7  102 ms  105 ms  102 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66]
  8  105 ms  107 ms  108 ms  ae-2-2.ebr1.Newark1.Level3.net [4.69.132.98]
  9  104 ms  104 ms  103 ms  ae-1-51.edge2.Newark1.Level3.net [4.69.156.9]
10  103 ms  103 ms  103 ms  4.68.111.70
11  104 ms  104 ms  103 ms  ewr-core-01.inet.qwest.net [205.171.17.153]
12    *        *        *    Request timed out.
13  183 ms  183 ms  222 ms  63-234-174-50.dia.static.qwest.net [63.234.174.50]
14    *        *        *    Request timed out.
15  192 ms  195 ms  193 ms  store.steampowered.com [63.228.223.104]
Trace complete.

[#3]

Having the same problem since last night. Been away since Thursday but when i logged in last night first steam prompted me for username and password which it does not do usually.
Then when I clicked on either Deux Ex or Space marine I get a window saying Completing Updates. It sticks at 2% on both and does not proceed.
Weirdly I can connect and play some games (Dead Island for 1) but cannot connect to the steam forums either.
Hypo

[#4]

I'm also affected, I'm in the West Midlands and routed on the same path as you.
Can't access the Steam forums, the store and games like Human Revolution aren't working, I think because they can't connect to the DRM servers.

[#5]

Thanks for confirming that Oldjim
I changed to a different gateway (Disconnected and reconnected in the routers configuration screen)
And now am on thn-ag1 and Steam is working again  :).
As you say its a different routing.
Hopefully Somebody at plusnet will pick this up and get it fixed so that others don't suffer the same problem. I would imagine it is causing other issues as well not just steam.
But for now those that have the problem (and read this forum) can fix it by Gateway Hopping!

[#6]

Seems they have changed the routing to use multi transit hosts to USA and its affecting gaming, speed and packet loss issues if its via BT.
http://community.plus.net/forum/index.php/topic,98818.0.html

Quote

Routing will indeed be different based on gateway, it may also be different from one minute to the next on a single gateway (though not likely to flip too often). This is the nature of our core network between three sites and the connectivity available from there.

[#7]

Ah, wondered what was happening - I was getting random disconnects and connection interrupts on Black Ops all weekend, was a pain in the proverbials. Hopefully it'll all get sorted soon but it does seem to be a steam side issue 😕

[#8]

This seems to be a widespread problem.
Over at the BT forum, it's thought to be something to do with BT's network:
http://community.bt.com/t5/BB-Speed-Connection-Issues/BT-vs-Steam/td-p/292193
On the overclockers forum, more and more people are discovering they have a problem with steam:
http://forums.overclockers.co.uk/showthread.php?t=18322195
Edit: forgot to add. I'm having the problem too, on both ptn-ag01 and ag04.