Static to Dynamic IP Address
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Static to Dynamic IP Address
12-12-2009 9:17 PM
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I'm having difficulties connecting to several sites hosted on my (non-Plusnet) webspace, and I think I've narrowed it down to my internet connection being the culprit (I can access things just fine via a proxy site, but that's not ideal in the long term). I've raised a ticket about it, but was wondering if it might be something I can resolve myself.
One of the suggestions I've read has been to try getting my IP address renewed/replaced, and after a few unsuccessful rounds of unplugging my modem, router and so on I looked at my account settings to find that actually I'm on a static IP address. That'll be why it didn't work, then.
It looks like there should be an option to switch back from static to dynamic IP address, but I can't find it to save my life. Am I missing something, or do I need to put in a request to get switched back to dynamic IP?
Many thanks in advance.
Re: Static to Dynamic IP Address
12-12-2009 9:20 PM
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Re: Static to Dynamic IP Address
12-12-2009 9:25 PM
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Re: Static to Dynamic IP Address
12-12-2009 9:28 PM
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It is more likely to be a problem related to the DNS work that PlusNet are currently doing.
Have you tried changing your DNS setting to something other than PlusNet ?. Try setting your DNS to use OpenDNS servers -
208.67.222.222 and 208.67.220.220
Re: Static to Dynamic IP Address
12-12-2009 9:48 PM
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If this works then you know your connection is OK but the DNS lookup is at fault.
So as an example -
Instead of typing "www.bbc.co.uk" into your browser, type "212.58.251.195" instead, and hopefully you get the same result.
Just try using the address of the site you can't reach (directly), to see whether you can get through !
Re: Static to Dynamic IP Address
12-12-2009 10:02 PM
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It seems to be a pretty specific problem - I've only found this issue with sites on my own hosting, pretty much everything else I've checked on the whole internet works fine. However, everyone else I've asked has no problem accessing those sites themselves.
Re: Static to Dynamic IP Address
12-12-2009 10:12 PM
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Re: Static to Dynamic IP Address
13-12-2009 12:15 AM
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Re: Static to Dynamic IP Address
13-12-2009 7:48 AM
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Also when you switched DNS assume you changed your router, did you run 'ipconfig /flushdns' at a command prompt?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Static to Dynamic IP Address
13-12-2009 8:59 AM
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The site I'm trying to access is http://darkplacescomic.com - the site loads alright in Firefox but takes a lot longer in Opera and doesn't load some of the time; the behind-the-scenes WordPress stuff takes even longer to load, and if/when it does it refuses to let me update any of the posts. Here's the error message that shows up, when it deigns to give me an error message at all:
Quote ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: http://www.darkplacescomic.com/wp-admin/page.php
The following error was encountered:
* Read Timeout
The system returned:
[No Error]
A Timeout occurred while waiting to read data from the network. The network or server may be down or congested. Please retry your request.
Generated Sun, 13 Dec 2009 00:40:54 GMT by pcl-iwfcache01.plus.net (squid)
The server's up and I can't see why the network might be congested for that specific site when I can get to other sites just fine, so... yeah. It's not a WordPress issue because a friend could view, edit and update posts with no problems, my hosting's support people couldn't find anything wrong, so I can only assume it's something to do with my internet connection.
I'm trying to refresh my IP address because it's one of the few things I haven't tried doing to resolve the problem yet.
Re: Static to Dynamic IP Address
13-12-2009 12:43 PM
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I was using Firefox 3.0.15 on Ubuntu 9.04 Linux to do the test, with PN DNS 212.159.6.9.
Could you borrow a laptop, or use another computer at home, to try an isolate whether it is your PC or your broadband connection ?
Re: Static to Dynamic IP Address
13-12-2009 1:06 PM
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Re: Static to Dynamic IP Address
13-12-2009 1:11 PM
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Windows XP Home SP3, IE8, Zonealarm firewall, OpenDNS DNS configuration,
and again it worked perfectly !
Re: Static to Dynamic IP Address
13-12-2009 2:56 PM
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Re: Static to Dynamic IP Address
13-12-2009 8:24 PM
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Given that no one else has a problem accessing the site on their own connections but all my machines here are having the same issue, I can only suppose that it's something to do with my net connection. Using a proxy (unblockinfo.info) I can get everything to load just fine and can edit and update posts with no problem at all, which to my mind seems to support the idea that it's my net connection specifically that's got something up with it.
This is why I was looking to try getting my IP address switched to dynamic in case that fixed things - so is there any way to make that happen myself, or will I need to raise a support ticket?
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