I'm sorry that you lost your connection after changing from a static to a dynamic IP and for any inconvenience that this has caused you.
I can see that, since making this post, you have discussed this with our technical support team and the advisor determined that there were some missing components on your account. Your connection looks to have been back online since these components were re-added.
Please let us know if you are still experiencing any connection problems or if there's anything else that you'd like to discuss.
If this post resolved your issue please click the 'This fixed my problem' button
| Emily D|
Plusnet Help Team