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Staggeringly poor speeds tonight 17/04/08

Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Staggeringly poor speeds tonight 17/04/08

Terrible speeds tonight -- both BBMAX and MyBroadBandSpeed are showing 300-350kbps instead of my usual 3000-5000.
i'm on thn-ag3 and synced as normal at 761600, stable rate  6500.
can't get on the BT speedtester at the  moment -- will report back -- but is there a problem tonight for others?
paul
11 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Staggeringly poor speeds tonight 17/04/08

Could be this Whoops
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Re: Staggeringly poor speeds tonight 17/04/08

hmmm maybe ... i've been connected to thn-ag3  for nearly 400 hours continuously but i might try a gateway-hop
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: Staggeringly poor speeds tonight 17/04/08

That service status was announcing additional capacity, so very  unlikely to cause slow speeds.
edgeways
Grafter
Posts: 128
Registered: 12-10-2007

Re: Staggeringly poor speeds tonight 17/04/08

I am experiencing similar drasticaly slow speeds tonight. One speed test showed download speed slower than upload!!! I too am connected to THN ag3
Looks like the additional pipe capacity  has had the opposite to desired effect.
Community Veteran
Posts: 26,627
Thanks: 860
Fixes: 10
Registered: 10-04-2007

Re: Staggeringly poor speeds tonight 17/04/08

I think when a new segment is activated they change the priorities to try and populate it quicker. Looks like they may have over-cooked it!
Live graph of THN-AG3

I suggest trying another gateway - compare the current state of the gateways here
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Saturn
Grafter
Posts: 732
Registered: 30-07-2007

Re: Staggeringly poor speeds tonight 17/04/08

I have similar results and am on the same gateway.  I've noticed PN speed has been progressively slower for a while.  Tonight is diabolical.
Community Veteran
Posts: 26,627
Thanks: 860
Fixes: 10
Registered: 10-04-2007

Re: Staggeringly poor speeds tonight 17/04/08

The other gateways are all looking good - trying disconnect/reconnect until you get a different one.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 5,077
Thanks: 385
Fixes: 5
Registered: 04-04-2007

Re: Staggeringly poor speeds tonight 17/04/08

Guys, something is definitely wrong.  I'm talking to James and the CSC staff right now.
Kelly Dorset
Broadband Service Manager
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Staggeringly poor speeds tonight 17/04/08

Cheers guys.
Just called CSC and they're about to call Networks out.
Community Gaffer
Community Gaffer
Posts: 5,077
Thanks: 385
Fixes: 5
Registered: 04-04-2007

Re: Staggeringly poor speeds tonight 17/04/08

P1 raised:
http://www.plus.net/support/service/problems/problem.php?intProblemId=51181
Kelly Dorset
Broadband Service Manager
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Re: Staggeringly poor speeds tonight 17/04/08

The system works ... Smiley