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SquirrelMail : Broken. Again.

Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

Hi guys,
This is likely to be related to the maintenance performed on Webmail this morning.
We've got a p1 raised, which you can see here, and a Service Status out regarding this.
Not applicable

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

Merged into the ongoing discussion.
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

James can you please stop merging topics.  Wink
Not applicable

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

Only if folks stop creating duplicates Grin
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

James is topik is about SquirrelMail, not about webmail going off line!
Do you see watt I am saying?
Not applicable

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

Squirrelmail is the name of PlusNet's webmail provision, thus no - I don't see what you are saying.
Somebody had raised the fact that there were issues with Squirrelmail, and subsequently other people raised the same issue.
Why not discuss it in one place to avoid confusion?
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

Quote from: Midnight
James is topik is about SquirrelMail, not about webmail going off line!

Totally agree with you Gary. This topic is supposed to be about discussing the functionality of of SquirrelMail and should not be polluted by posts relating a specific instance of problems due to an overnight maintenance gone bad.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

Quote from: James_H
Squirrelmail is the name of PlusNet's webmail provision, thus no - I don't see what you are saying.
Somebody had raised the fact that there were issues with Squirrelmail, and subsequently other people raised the same issue.
Why not discuss it in one place to avoid confusion?

How will what has happen today be relevant to the usability of SquirrelMail in two weeks time?
I suggest you re-read Liam's initial post which started this topic - the posts this morning are clearly off-topic.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Mad_Moggies
Rising Star
Posts: 1,285
Thanks: 43
Registered: ‎01-08-2007

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

Agree with Midnight Caller. I was getting error messages when trying to reply adn clicking through from email alerts only to find threads had disappeared. The message saying they'd been merged had gone into this thread so I wasn't seeing it. Had no idea the missing topics would be found in a general discussion on webmail.
Plusnet user since November 2003
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Not applicable

Re: SquirrelMail : Broken, but apparently not relevant to its usability.

When it was raised as an issue, it wasn't known that PN had mucked it up again during maintenance, hence it could have just been an instance of a flaky solution - which I'd content would be relevant to anybody considering using it as a solution long term.
Just to save anybody moaning, I'll split the topic into its own now.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: SquirrelMail : Broken. Again.

Hi guys,
Webmail should now be up and running again.
Apologies for any inconveniences.
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: SquirrelMail : Broken. Again.

Nop it is still going on and off line.  Angry
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: SquirrelMail : Broken. Again.

Hmm, I can't get it to fail now. I'll keep trying.
I'm getting someone to try this from our test line to see if they can replicate it.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: SquirrelMail : Broken. Again.

It is going very slow, wen it duz come back up on line.    Sad Cry  Cry
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: SquirrelMail : Broken. Again.

Can you try again now?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.