Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Speedtester
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Speedtester
Speedtester
11-10-2010 9:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So now we get the same Welcome talk talk customers recieve, at least the speedtest complaints should drop quite quickly, if we "Aint got no EASY access to it !"
Performance Tester is unable to run the speed test for your telephone number:028********. Please check that it is the correct telephone number for your service. Did you follow all the instructions given on the website, before initiating the speed test. If not, then please follow all the instructions carefully and try to run the test again.If you believe it is the correct number for your service and you have followed all the instructions then please ask your Service Provider whether you can use Performance Tester to test your Broadband speed. If yes, then ask him for the Service ID of your broadband connection and try again with this Service ID along with your Telephone Number. If this problem persists, raise the issue with your service provider.
YES I USED THE CORRECT NUMBER.
Performance Tester is unable to run the speed test for your telephone number:028********. Please check that it is the correct telephone number for your service. Did you follow all the instructions given on the website, before initiating the speed test. If not, then please follow all the instructions carefully and try to run the test again.If you believe it is the correct number for your service and you have followed all the instructions then please ask your Service Provider whether you can use Performance Tester to test your Broadband speed. If yes, then ask him for the Service ID of your broadband connection and try again with this Service ID along with your Telephone Number. If this problem persists, raise the issue with your service provider.
YES I USED THE CORRECT NUMBER.
Message 1 of 9
(1,153 Views)
8 REPLIES 8
Re: Speedtester
12-10-2010 9:55 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Paulalex,
A very warm welcome to Plusnet and forums, hope all is well with you. I don't think you'd get a welcome like that from Talk Talk and I have had personal dealings with their call centres.
There's a known issue with the BT speed tester at the moment, I would advise avoiding it. We will be posting in these forums when we have news of this being fixed. In the meantime try one of these:
http://speedtest.net/
http://www.mybroadbandspeed.co.uk/
http://www.thinkbroadband.com/speedtest.html
Quote So now we get the same Welcome talk talk customers recieve
A very warm welcome to Plusnet and forums, hope all is well with you. I don't think you'd get a welcome like that from Talk Talk and I have had personal dealings with their call centres.
There's a known issue with the BT speed tester at the moment, I would advise avoiding it. We will be posting in these forums when we have news of this being fixed. In the meantime try one of these:
http://speedtest.net/
http://www.mybroadbandspeed.co.uk/
http://www.thinkbroadband.com/speedtest.html
Message 2 of 9
(551 Views)
Re: Speedtester
12-10-2010 10:37 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 3 of 9
(551 Views)
Re: Speedtester
12-10-2010 11:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 4 of 9
(551 Views)
Re: Speedtester
12-10-2010 11:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 5 of 9
(551 Views)
Re: Speedtester
12-10-2010 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yeah i know it has problems, but i am waiting to see my BT IP Profile creep back up to 1800 or higher. i miss my old IP Profile.
The speedtest is my only way of finding it, So now its back, can you change my capped plus net one to match it also.
Download speedachieved during the test was - 14678 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :0 Kbps(DOWN-STREAM), 0 Kbps(UP-STREAM)
IP Profile for your line is - 18000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 10.0:28.34:61.66 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
The speedtest is my only way of finding it, So now its back, can you change my capped plus net one to match it also.
Download speedachieved during the test was - 14678 Kbps
For your connection, the acceptable range of speedsis 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :0 Kbps(DOWN-STREAM), 0 Kbps(UP-STREAM)
IP Profile for your line is - 18000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 10.0:28.34:61.66 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
Message 6 of 9
(551 Views)
Re: Speedtester
12-10-2010 11:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Paulalex,
I've just changed the PN profile to 18000.
Jojo
I've just changed the PN profile to 18000.
Jojo
Message 7 of 9
(551 Views)
Re: Speedtester
12-10-2010 11:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you Jojo
Message 8 of 9
(551 Views)
Re: Speedtester
12-10-2010 11:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's going to give it a good kick
Message 9 of 9
(551 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page