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Speedtest giving low figures

GlynArmstrong
Dabbler
Posts: 19
Registered: ‎02-12-2010

Speedtest giving low figures

I have recently noticed my speedtest figures obtained from the tester on the PlusNet site have been lower than usual.
Today I have used some other sites to test my connection speed (Speedtest.net & Broadbandspeedchecker.co.uk). Both these sites report my download speed as around 11.75 Mb/s which is normal, but the PlusNet checker is still taking a long time to complete and then giving a figure far lower than this. Is there something wrong with the speed checker? Has anyone else noticed any problems with it?
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Speedtest giving low figures

Hi GlynArmstrong,
We are currently seeing some ongoing issues with our Speedtester at the moment. I would advise to use an alternative whilst we work to get the issues with our Speedtester resolved. Sorry for any inconvenience caused.
Chris Pettitt
Cloud Environments Engineer