Speeds?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Speeds?
Speeds?
03-01-2014 8:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speeds?
03-01-2014 8:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To get a clearer picture please provide the information requested here http://community.plus.net/forum/index.php/topic,96155.0.html
Re: Speeds?
03-01-2014 11:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'd be happy to take a look at your downstream speeds when I'm back in the office on Monday for you.
Re: Speeds?
04-01-2014 8:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speeds?
04-01-2014 9:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Speeds?
05-01-2014 8:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Uptime: 15 days, 5:56:19
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,148 / 9,652
Bandwidth (Up/Down) [kbps/kbps]: 444 / 9,080
Data Transferred (Sent/Received) [GB/GB]: 11.13 / 177.54
Output Power (Up/Down) [dBm]: 12.0 / 20.0
Line Attenuation (Up/Down) [dB]: 22.5 / 37.0
SN Margin (Up/Down) [dB]: 27.0 / 3.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1,729 / 0
FEC Errors (Up/Down): 6,534,944 / 267,817,390
CRC Errors (Up/Down): 5,164 / 335,422
HEC Errors (Up/Down): 324 / 6,930,584
BT Wholesale results:
Download speed (Mbps) 8.18
Upload Speed (Mbps) 0.33
Ping Latency (ms) 41.63
And lastly: Theres no Estimated line speed being held on account apparently
and Current Line Speed shows as 8Mb
Re: Speeds?
06-01-2014 4:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just checked the account and the speed profile was mis-matched, that can in turn mean we're not managing the traffic on your connection correctly and could cause issues with specific types of traffic such as downloads.
I've corrected that so please let us know if there's still a problem.
Adam
Re: Speeds?
06-01-2014 5:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speeds?
06-01-2014 11:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speeds?
09-01-2014 12:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page